Job Description: Position can be remote and required to work in US time zones. Address level 3 support issues... Server. Perform database updates using SQL to address customer configuration issues. Work with onshore and offshore resources...
Job Description We are seeking a highly skilled and motivated digital solutions support specialist to lead the support... support. Role & Responsibilities Lead support for all digital projects, including websites, web applications, and mobile apps...
Incident Management a. Receives incidents from the L1's for resolution and support and works continuously with them.... e. In case of major or P1 incidents, L2 application support is expected to diagnose and to identify root cause and provide...
, and ensure high levels of customer satisfaction. Support client visits when necessary, providing on-site assistance and technical...Qualifications: Bachelor's Degree At least 1 experience as an Application Support or any related IT related...
Has at least one (1) year of experience in Level 2 Application Support, Incident Management, Problem and Change Management Experience in... ticketing system Customer oriented and Good communication Language : Fluent in English (Written and Oral) d. Desirable Traits...
such as Customer Support, Customer Success or Account Management Highly organized and detail oriented Self-driven and proactive nature...About the Role We have an amazing opportunity for a skilled and talented Community Support Specialist...
Has at least one (1) year of experience in Level 2 Application Support, Incident Management, Problem and Change Management Experience in... ticketing system Customer oriented and Good communication Language : Fluent in English (Written and Oral) d. Desirable Traits...
. Sales Support- Assist the sales team with administrative tasks and customer inquiries and provide product information... Required: Minimum of 2 years of experience in a Sales Support Executive or similar role. Experience with Autotask PSA or other Professional...
Support- Assist the sales team with administrative tasks and customer inquiries and provide product information, pricing... of experience in a Sales Support Executive or similar role. Experience with Autotask PSA or other Professional Services Automation...
and escalate to second-line support for unresolved issues at the service desk level. Provide follow-up feedback to ensure complete... appropriate maintenance personnel based on the problem type. 3. IT-Related Complaint Handling: Manage IT-related customer...
Experience Bachelor s Degree preferred but undergraduates are welcome to apply 1-2 Years Of Customer Service Experience...
Experience Bachelor s Degree preferred but undergraduates are welcome 1-2 Years Of Customer Service Experience...
Role: Hybrid Digital & SMB Customer Success Manager Work Setup: Full-Time | Remote Hours per week : 40 hours per week... looking for an energetic Hybrid Digital & SMB Customer Success Manager (CSM) to join our team at Userflow! In this role, you'll blend digital...
Customer Service Specialist, Customer Service and Support General customer service activities. Handle customer... year current experience in Legal Customer Service and Support as a CSR with substantial customer service & contact center...
Customer Service Specialist, Customer Service and Support General customer service activities. Handle customer... year current experience in Legal Customer Service and Support as a CSR with substantial customer service & contact center...
HYBRID WORK SET-UP (1x a week onsite) Work Schedule: Monday to Friday from 8AM to 5PM Location: Makati City Equipment... At least 1-2 years of relative working experience in the field Interpersonal and customer service skills Good communication...
Qualifications: Minimum 2 year of solid call center agent experience Excellent customer service and support skills Strong written...Job Highlights: Hybrid work set up and provided with complete work tools Enjoy exclusive promotions and discounts...
Qualifications: Minimum 2 year of solid call center agent experience Excellent customer service and support skills Strong written...Job Highlights: Hybrid work set up and provided with complete work tools Enjoy exclusive promotions and discounts...
Minimum 2 year of solid call center agent experience (voice account) Excellent customer service and support skills...Job Highlights Hybrid work set up and provided with complete work tools Enjoy exclusive promotions and discounts...
Requirements Bachelor's degree holder Minimum 4 years' experience in Customer Service setting; Strong customer service... focus At least 2 years' experience of people management Has handled a large number of Customer Service Representatives...