. Respond to customer/client inquiries and provide comprehensive support via various communication channels, including phone...Responsible for local and overseas customers/clients, where the work languages used are English, Malay and Chinese...
detailed feedback to CSMs. Identify and analyze trends and patterns in customer interactions to pinpoint areas for improvement.... Collaborate with the Customer Success leadership to address quality issues and implement corrective actions. Training...
of financial functions that support company operations in ASIA, NOAM, EMEAI or LATAM Region under a good system of internal... accounting degree and more than 3.5 years related-work experience are required. Proficiency in Chinese language (both read...
and spoken Chinese, fast typing speed, and strong communication skills. Service Mindset: Customer-oriented with excellent... Customer Service: Respond to customer inquiries online, providing accurate and professional support to ensure an excellent...
Should have good hands on knowledge in ticketing resolution Should have good hands on knowledge in customer support. Should have hands... on exp. to support customer....
reaches our general community. About The Team Our Content Moderators support our efforts to address objectionable... learner, a good communicator, and proficient in Mandarin and Traditional Chinese since the role will oversee Taiwan and Macau...
nuances, trends, and preferences. Focus on storytelling to highlight customer experiences, brand values, and product..., holidays, and events (e.g., Hari Raya, Chinese New Year, Merdeka) to develop relevant content that resonates with the Malaysian...
in speaking mandarin chinese Strong leadership and staff management abilities. Excellent communication and customer service... to customer service. Monitor event spaces for cleanliness, safety, and adherence to health and safety regulations. Implement...
Responsibility: Provide quality customer support (24/7) through LiveChat and Digital channels for our customers... top-up, changes in driver information, etc. Support other department campaigns when the need arises. Requirements...
trends, competitors, and customer needs to identify potential business opportunities and improve marketing strategies... market. Lead Generation Support : Support market research and compile actionable insights for lead generation and campaign...
and maintain strong client relationships, including key accounts, to enhance customer satisfaction and retention. It involves... reporting. Achieve assigned individual sales target including minimum sales engagements (call and meetings). Support to line...
documents. To work closely with the sales and traders to ensure efficient and client friendly customer onboarding experience... and audit, as well as periodic review cases. To provide onboarding support covering 09:00 - 22:00 in the local timezone...
and traders to ensure efficient and client friendly customer onboarding experience. To comply with internal policies.... To provide onboarding support covering 09:00 - 22:00 in the local timezone by shifts To drive paperless account opening...
web visitors, improve online revenue, enhance customer experience and ensure a seamless end-to-end integration... journeys to create the appropriate cross-channel digital marketing strategies to improve customer engagement and drive revenue...
with courier requests and deliveries. ·Assist in processing of sales ordering for customer service. ·Attend to day-to-day general... office administration, file management and administrative support duties. The person/Candidate Candidate who wish...
FastTrack CRM by creating content that enhances customer experience and performance. Develop effective content strategies... to boost performance and improve customer retention. Collaborate with teams to create tactical content for emails...
and culture we embrace and embody as the leading jewellery company from Asia. We are Chinese house of timeless craft and beauty.... We prioritize employee well-being, offering comprehensive wellness programs designed to support your health in all areas...
with strong analytical and customer service skills. Join us today! Responsibilities: Primarily support ComCo ESG data model Provide... these different data models to fully support the team. The role is responsible in providing support in the day-to-day...
each department in transitioning to our software, ensuring they understand and use it effectively. Customer Support: Provide ongoing... communicate in Mandarin, so proficiency in the Chinese language would be a plus. We are looking for: A senior professional...
and traders to ensure efficient and client friendly customer onboarding experience. To comply with internal policies.... To provide onboarding support covering 09:00 - 22:00 in the local timezone by shifts To drive paperless account opening...