. Your Role: As a L2 Application Support Specialist, you will: Clear Communication Skills & Understanding Customer's needs... and analytical skills so you can easily and quickly identify the root cause of the customer issue. Remote Work Skills - Adaptability...
is the initial point of contact for Aprimo Customer Support. Key areas of focus include: Analysis of customer-reported issues...Position Title: Technical Support Analyst I Location: Manila, Philippines Employment Type: Full-Time Onsite, Hybrid...
Job Title: IT Support Specialist Job Type: Full-Time, Remote Colombia Schedule : 8am - 5pm PST Position Summary We're... seeking a highly skilled and motivated Remote IT Support Specialist to join our team. This role is critical in delivering...
Technical Support Engineers to join our Customer Success team. Reporting to our Revenue Office, in this role... and tools as needed Provide customer support related to basic system automation and legacy products and solutions Assess the...
Job Summary Our AU client is looking for Technical Helpdesk Support who has experience in MSP environment and dealing... that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the...
Document customer interactions and resolutions in our support ticketing system Collaborate with team members to improve support... to customers Requirements 1-2 years of experience in a technical support role or customer service position Basic understanding...
About the position As a Technical Support Analyst (Bilingual Mandarin and English), you will be in a high-exposure... support position assisting our enterprise customers and resolving technical issues with our software solutions. Working...
, email and or remote on hardware and software issues, network diagnostic and repair. Must be able to coordinate to Senior Technical Support... and technical excellence. Over-all responsible for the management, maintenance and provides technical support via onsite, phone...
Of Responsibilities Provide system level pre & post-sales support for CIENA's Customer base. This includes testing, troubleshooting... and remote technical support for CIENA products. A good understanding of the fiber optic transport and/or switching protocols...
analysis on customer issues Actively help mentor L1 engineers on cases in real time via joint remote sessions and conference... is headquartered in Oxford, U.K. More information is available at www.sophos.com. Role Summary As the Technical/ Cybersecurity Support...
career opportunity that will light a fire within you. So, what's the role all about The Global Designated Support Engineer... of products. Duties of this position will include troubleshooting and diagnosing escalated customer issues acting...
. You will be part of a globally distributed remote and onsite support team that provides IT support for our employees and escalates high... provide a first-class customer experience to internal Okta employees and contractors seeking support in APAC and across the...
to clients when needed. Requirements: Previous experience in a customer service or technical support role is preferred...Job Description: Tier 1Technical Support Engineer Job Description Staff4Me is seeking a motivated and friendly...
and providing first level support to both Internal and External staff worldwide. The team also provides access controls designed... validity of complaints while working with other support teams on the resolution of Client inquiries/requests. Assists...
About the position As a Technical Support Analyst (Bilingual Mandarin and English), you will be in a high-exposure... support position assisting our enterprise customers and resolving technical issues with our software solutions. Working...
, email and or remote on hardware and software issues, network diagnostic and repair. Must be able to coordinate to Senior Technical Support... excellence. Over-all responsible for the management, maintenance and provides technical support via onsite, phone...
. What Will You Do As a Technical Support Advocate , provide world-class customer service through every interaction offering solutions to any customer..., Billing/Account, and tech Support) Use every resource available to resolve customer's issue Dispatch appropriately according...
needed. Requirements Previous experience in a customer service or technical support role is preferred. Basic understanding of computer... and solve problems effectively. Familiarity with help desk ticketing systems and remote support tools is a plus...
other routine support tasks. Customer Service: Deliver exceptional customer service through phone, email, or in-person interactions... 2000 clients. Ascendion is also headquartered in New Jersey. In addition to our remote/hybrid workforce, we have 30 offices...
Job Title: L2 Application Support Specialist Your role: Clear Communication Skills & Understanding of Customer's needs... and analytical skills so you can easily and quickly identify the root cause of the customer issue. Remote Work Skills - Adaptability...