or a related role. Experience with remote desktop support tools and techniques. Excellent communication and interpersonal skills...Key Responsibilities Provide expert-level support for desktop hardware, software, and peripherals. Diagnose and resolve...
, offering exceptional support and guidance. This role includes acting as the voice of the customer, collecting feedback... an in-depth understanding of the company's products, use cases, and customer expectations. Customer and Technical Support...
as needed Qualifications A Bachelor's degree in the related field Previous experience in operations, dispatch, or customer support roles Basic...Role Summary Our client is looking for an Operations Support Specialist who will be responsible for monitoring system...
for documenting and resolving customer issues in all areas of IT support Ability to handle diverse computing environments in a wide..., Networking, Disaster Recovery and Managed Services. As a Client Support Engineer 1 , you will have the responsibility for full...
in resolving more technical issues often by remote diagnosis on the phone or via online support. This is a full-time role...Our Partner Client specializes in developing customized IT services whether that be Managed IT Support or Custom...
/customer support. 2+ years of hardware and software troubleshooting. 2+ years of SaaS troubleshooting experience in a level 2... has remained at the forefront of innovation, consistently developing solutions to drive customer growth while supporting adherence...
as an Application support Engineer or similar role. Excellent problem-solving and multitasking skills Customer-oriented attitude..., support and troubleshoot Windows, Microsoft office products and any other authorized desktop applications Install, upgrade...
with enterprise software like Antivirus, Ticketing Systems, Office tools, email systems, remote support tools, etc. Basic... JOB DESCRIPTION: The IT Support Technician will provide support and guidance to users experiencing technical issues relating to computer...
. Experience with ticketing systems and remote support tools. Customer service experience is highly desirable. Ability to work...The Technical Support Associate plays a crucial role in maintaining a high level of customer satisfaction by providing...
to speak up! Duties Providing remote and phone based support to customers of our US-based partner MSP Supporting servers... Support Engineer in the Philippines who will work directly for one of our US based partner MSPs. Why would such an amazing...
Job Title: L2 Application Support Specialist Your role: Clear Communication Skills & Understanding of Customer's needs... and analytical skills so you can easily and quickly identify the root cause of the customer issue. Remote Work Skills - Adaptability...
Job Title: Client Support Specialist Location: Remote (open to candidates based anywhere) Type: Full-Time... skills and a customer-first mindset. Key Responsibilities: Support merchants through a full end-to-end platform onboarding...
is the initial point of contact for Aprimo Customer Support. Key areas of focus include: Analysis of customer-reported issues...Position Title: Technical Support Analyst I Location: Manila, Philippines Employment Type: Full-Time Onsite, Hybrid...
in Technical Team. Improve Customer Satisfaction by providing a high quality professional Advanced/Expert Technical Support... ownership and ensure the customer is satisfied before closing the request. Handle Escalations from Primary support & Internal...
and support Mitel Softphone application, Knowledge of remote management software TeamViewer and Splashtop Knowledge of Manage... support for Microsoft family of products O365 and Windows 10 User Management - account creations, deletions and modifications...
via phone, email, or remote support. Diagnose and resolve technical hardware and software issues, including desktops... purposes. Provide excellent verbal and written skills geared towards customer service and IT support with end users...
's Customer base. This includes testing, troubleshooting and remote technical support for CIENA products. A good understanding..., deployment and technical network issues and design. Specific Responsibilities Provide remote technical support (via telephone...
. Your Role: As a L2 Application Support Specialist, you will: Clear Communication Skills & Understanding Customer's needs... and analytical skills so you can easily and quickly identify the root cause of the customer issue. Remote Work Skills - Adaptability...
Time) What are we looking for? Skills Required: Technical support for Microsoft family of products O365 and Windows... device management * Support of iOS mobile devices (iPhone and iPAD) Use and support Mitel Softphone application, Knowledge...
networking concepts. Experience using remote support tools to assist end-users. Soft Skills: Excellent problem-solving... are advantageous. Experience 1-2 years of experience in technical or application support, helpdesk, or a related role. Hands...