Job Summary The Support Account Manager plans and oversees enterprise-level support and service activities... for company products and services for a designated client or group of clients. Please note this is a technical, customer-centric...
the bug triage process Report on status of product delivery and quality to management, customer support and product...
Required Computer Science or Any bachelor’s degree. 2-4 years of experience in providing 1st line customer service & technical support... best parts, prices, and customer service in the automotive aftermarket industry. We have a rich culture and history of going the...
for working with GCC (Global Customer Care), design, and PLM to influence the product quality and support the GCC readiness... Technical Support Engineers. Travel to customer sites and Ciena locations globally if required. Provide remote technical...
with both local and global teams. The specialist will also handle project risks, quality management, and customer interactions... and Customer, so you are expected to be fluent in Japanese language, understanding Japanese work culture...
with both local and global teams. The specialist will also handle project risks, quality management, and customer interactions... and Customer, so you are expected to be fluent in Japanese language, understanding Japanese work culture...
experience. 2+ years’ experience in a customer support role providing technical support in a SaaS organization Microsoft... Job Responsibilities: Taking ownership of the Support Tickets and customer communication Working with required Sr. Engineer and ensuring...
job role is: To provide Web Functional/Technical Production Support of Web Tools for our Keysight customer base. This includes... support on customer queries over email/phone. Work with deadlines and should meet 100% SLA. Co-ordinate and manage end...
complex problems, while providing excellent customer service. If you are eager to prove your understanding of computer... and email based pre-sales and post-sales technical support (Level 2) for our software products Investigate issues reported...
provides front-line support to our rapidly-growing sales organization, including answering inquiries, maintaining data health... and contact merging, cloud org movement etc Front-line/Tier-1 Support for Sales via the Sales Operations Case Queue, including initial...
of product/domain. In case additional services are contracted with the customer the Support engineer will also handle e.g., Pre... for MOAI Handle and resolve Customer issues Provide dedicated support Deliver results & meet customer expectations Handle...
opportunities. Key Responsibilities Accept and book all customer orders, to include verifying bookable documents are complete... and accurate prior to booking. o Create required parts o Enter order in Signal software to be visible in customer platform...
of contact for Taboola's clients. ● Timely response to incoming customer support inquiries via email and support ticketing system...The job posting for the T1 Senior Support Engineer position at Taboola sounds like an exciting opportunity...
and develop your team to deliver outstanding customer experiences. Own Customer Success: Ensure seamless support operations...Taboola, the world's largest content recommendation platform, is hiring a Technical Support Team Lead to lead...
and remote working policies can support your priorities. We're passionate about are work while valuing each other equally. So...’. Background This position sits within the Security Support Services Team, part of the IT Security function. The Security Support...
Deskside Support. · Outstanding customer service skills and a “customer first” mentality are a must. · Advanced knowledge...Deskside Support Associate Gurgaon, Haryana, India Responsible for delivering high-quality service that improves...
, Power point Knowing Power BI will be an added advantage Minimum experience of 7 years in handling customer support...Designation : Engineer - Global Support Roles and Responsibilites : Global Product Support (Level 3) is entrusted...
of customer support and supply articles to our knowledge base. – Translate business needs into product requirements and work... skills Shifts : Night /Rotational Requirements: – 5+ years of experience in an enterprise software or cloud support...
and escalations. Develop and maintain a knowledge base for platform troubleshooting and support. 3. User Support and Customer... and Platform Support operations across the Asia and Middle East regions. The ideal candidate will ensure the smooth functioning...
and escalations. Develop and maintain a knowledge base for platform troubleshooting and support. 3. User Support and Customer... and Platform Support operations across the Asia and Middle East regions. The ideal candidate will ensure the smooth functioning...