Responsibilities The Associate Customer Success Manager (Assoc. CSM) is responsible for assisting Customer Success Managers... typically reports to a Team Lead, Manager, or Sr. Manager within the Customer Success SaaS organization. Qualifications...
Responsibilities The Customer Success Manager (CSM) is responsible for building and maintaining customer relationships to ensure... at Deltek. The CSM typically reports to a Team Lead, Manager, or Sr Manager within the Customer Success SaaS organization...
fingerprinting required. 2-5 years demonstrated success in financial services and/or sales and/or customer service leadership.... The manager will be responsible for two distinct functions: a Service team that is primarily customer facing to handle...
are as follows: Resolve issues utilizing excellent customer service skills, problem solving skills, technical thinking/reasoning... skills, and a high level of individual judgment to ensure outcomes of customer satisfaction. Receive and respond to user...