space to be human Find our core values & more . Position Summary We are looking for a Manager of Customer Success... to join our growing Customer Success Team. As Manager of Customer Success, you will report to the Director of Customer Success...
As the Customer Success Manager, you will be a leader in the ChargeAfter Customer Success team dedicated to maximizing... profitable customer relationships by reducing churn and growing revenue. With a focus on Enterprise and mid-market merchants, the...
across our Mid-market and Enterprise teams. Continuously improve workflows, training materials, and customer resources to drive... Success team for mid-market and enterprise-level clients, preferably in the ed-tech industry. Knowledge of the education...
, and more! The role Our Customer Success Managers ensure mid-market and enterprise customers maximize their value from Nooks... their portfolio. Responsibilities Manage a portfolio of ~40 mid-market and enterprise accounts, maximizing the impact and value...
, Enterprise and Mid-Market customers, to minimize churn and contraction and drive expansion by partnering with our customer... about building strong relationships and providing a best-in-class customer experience. Our Customer Success Managers (CSM) consult...
communication and ownership of the commercial relationship with our enterprise and upper mid-market customers (including renewals... advisor to foster long-term partnerships with key customer stakeholders and in the market. Attending and presenting at key...
to deliver customer success? Our Story At Alight, we believe a company’s success starts with its people. At our core... collaboratively with the Client Success Manager to ensure the day-to-day relationship management activities. Additionally...
Interview (30 min): You’ll meet with Century (Customer Support Manager) and Zoe (Customer Success Manager) to dive deeper..., combining one-to-many support with tailored, human assistance. You’ll also help onboard mid-market and SMB clients, deliver...
, implementing, optimizing, and simplifying customer success initiatives. Strong PM Chops: Experience managing small-to-mid, cross... of complex projects that have been successfully delivered. Expertise in Customer Success, Go-to-Market Strategy & Operations...
and best practices. Hear more from Customer Success Engineering Manager, : “The iManage Customer Success Engineering team is made up... everything we do. Whoever you are, whatever you do, however you work. Make it mean something at iManage. Customer Success Engineer Chicago, IL Full Time Customer Support...
. What the role is: Client Success Manager Level: Mid-Level Reports To: Principal Consultant Responsibilities... managed services, cybersecurity, compliance, cloud enablement, digital transformation and software development for mid-market...
, flexible, and ready to grow into either a full-time Customer Success or Implementation Manager position as the company scales... States. About this role As our Enterprise Onboarding & Success Manager, you will play a critical role in supporting First...
a dynamic DTC Customer Success Manager with experience in ecommerce brands. This role requires excellent client communication... as a Customer Success Manager in ecommerce or DTC environments. Strong communication skills in English. Proficiency in using Slack...
a dynamic DTC Customer Success Manager with experience in ecommerce brands. This role requires excellent client communication... as a Customer Success Manager in ecommerce or DTC environments. Strong communication skills in English. Proficiency in using Slack...
a dynamic DTC Customer Success Manager with experience in ecommerce brands. This role requires excellent client communication... as a Customer Success Manager in ecommerce or DTC environments. Strong communication skills in English. Proficiency in using Slack...
a dynamic DTC Customer Success Manager with experience in ecommerce brands. This role requires excellent client communication... as a Customer Success Manager in ecommerce or DTC environments. Strong communication skills in English. Proficiency in using Slack...
to the U.S. mortgage market. At Pennymac, our people are the foundation of our success and at the heart of our dynamic work... through the complete mortgage journey. A Typical Day: The Customer Experience Manager will supervise and monitor Customer...
a dynamic DTC Customer Success Manager with experience in ecommerce brands. This role requires excellent client communication... as a Customer Success Manager in ecommerce or DTC environments. Strong communication skills in English. Proficiency in using Slack...
is looking for a Customer Practice Manager (CPM) who can lead and support significant customer programs during the solution and sales pursuit... and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. Key...
to the U.S. mortgage market. At Pennymac, our people are the foundation of our success and at the heart of our dynamic work... through the complete mortgage journey. A Typical Day: The Customer Experience Manager will supervise and monitor Customer...