THE WORK: The Customer Success Senior Manager plays a key role within the Ripple Payments organization, driving... revenue and product adoption across Ripple's customer base. The CSSM will focus on deepening customer relationships by scaling...
We are looking for a Senior Manager of Customer Success to lead our California region, overseeing a team of CSMs. This role requires a hands...San Francisco, California Customer Success - CSM LEADER ENT AMER / Full-time / Remote...
Position Overview We are seeking a dynamic SMB, Customer Success Manager to join our team and play a vital role... insurance so they’re not paying extra to work with us. Requirements Experience in customer success in a B2B or B2B2C...
is always accurate and reliable. Qualifications 5+ years of experience as a Customer Success Manager working in the Software... lifecycle. Key Pillars to the Customer Success Team are: (i) Customer Success Plan, (ii) Value Tracking, and (ii) Executive...
About the Role: As a Customer Success Manager, you will be responsible for building successful consultative...-3 years Customer Success Manager or Account Manager experience, preference for marketing, agency, or consulting...
irresistible customer experiences by building valuable products for our customer success and business operation organizations... strong relationships with enterprise product teams, architects, engineers, product designers, business operations, and customer success end...
assets to empower digital transformation. As a Senior Customer Success Manager, you will be a trusted advisor... them get the most out of our product and exceed their goals. You will report to the Director of Customer Success...
, CA with offices across the United States, EMEA, and APAC. Role Overview The Senior Customer Success Manager, Americas will work... and improve campaign outcomes. Work cross-functionally with internal and external teams to develop customer success plans...
Experience, Operational Excellence, Profitable Growth and Team & Culture. Sprinklr’s Customer Success Managers (CSMs) align... to deliver on agreed KPI’s and success metrics. Conduct regular customer cadences to align on value realization, agreed business...
, Partners, Solution Engineers) to develop customer Success Plans, including QBRs, Executive Business Reviews, and strategic... of relevant work experience in a customer-facing customer success, account management or strategic consulting organization. SaaS...
our implementations, and once they are live. We take pride in our world-class renewal rates, and Customer Success is an essential part... of this equation. To keep up with our rapidly expanding growth, we are building a team of Customer Success Managers with experience...
with our customers as a top priority What You'll Bring 5+ years of experience in customer success, consulting, program management... for this role is customer obsessed and deeply curious. You should be a structured thinker and action oriented - able to coordinate...
and actively suggest ways to address them What You Need to Succeed 3+ years of experience in Customer Success, Account... and reactive 1:1 interactions and through 1:many programs to target specific customer groups with automated digital outreach...
2. Tracking All Of the Clients KPI’s 3. Consulting Them On Their KPI’s Position Overview: As an account manager... accounts through review of campaign setup, active campaign management, and execution of consistent customer service...
As Sr. Customer Experience Specialist - Digital Success Programs, you will report to and partner with the Sr. Manager... (Customer Success Management, Renewals, Support, and Enablement), Product Management, Marketing, GTM Operations, and IT...
is welcome; join us and be your best self! The Customer Success Business Partner (CSBP) is primarily responsible for ensuring our customers are adopting... realization. Your primary objective will be to execute the overall company and Customer Success strategy to protect and defend the...
Services (PS), and Customer Success within the Strategic Finance - GTM team. You'll be a strategic partner to functional... to apply. Come grow with us at Demandbase! About the Role: We're hiring a Finance Manager/Lead to support Marketing, Professional...
and dynamic Helper Success Manager to oversee a Book of Business of Helpers and Hands across the United States, driving activation..., retention, utilization, and quality. This critical role on the Tasker Operations team is not a traditional success role...
better for everyone. Job Description The Manager of Success Center will lead a team of early in career Customer Success Guides (CSG) responsible for delivering... Success at Scale for all Digital, Commercial and Mid-Market Customers, making every customer committed to ServiceNow for life...
As a Enterprise Technical Success Manager at Anthropic, you will be a strategic partner and the go-to technical advisor... in technical customer-facing roles (Customer Success, Technical Account Management, Solutions Consultant, or similar) Technical...