facilitating this change, through technology and dogged customer centricity. PhonePe went live in 2016 and crossed 5 bn.... Today we have a customer base of 260+ mm users and 16 mm merchants live on our platform. Job Objective: Mass offline team focuses...
. Focuses on identifying key areas for improving trust and safety for PhonePe platform, improving customer experience... by minimizing friction that might be caused due to risk mitigation measures. The Key to success in this role is the...
within the organization. Focuses on identifying key areas for improving trust and safety for PhonePe platform, improving customer... to success in this role is the ability to understand the team's vision and raise the bar on the job core responsibilities...
our money on the go. We see ourselves facilitating this change, through technology and dogged customer-centricity. Culture.... Expected to own multiple web products across teams or within the larger team and define and drive the success...
our operational processes, enhancing efficiency, and contributing to the overall success of the company. This role requires... country ● Collaboration with internal teams- product, business finance, customer service, etc to monitor and manage the...
with a customer-first approach to resolve pain points promptly. ● Monitor transaction success rates, analyze data, and implement... enhancements for improved products and processes. ● Coordinate with Customer Support for issue resolution and maintain Bank...
and positively influence customer behavior & experience will be key to success. The leader will represent the function..., join us! Role - Head of CX Strategy - Merchant Location - Bangalore The customer experience team at PhonePe takes full ownership...
on your dreams with purpose and speed, join us! The Key to success in this role is the ability to understand the team's vision... by meticulously reviewing customer and merchant accounts and utilizing data analysis to identify patterns and anomalies...
the system better, escalate critical customer issues to them after having done the first level analysis..., troubleshooting and fixing production software issues and customer escalations. Developing and owning monitoring solutions...
with a customer-first approach to resolve pain points promptly. ● Monitor transaction success rates, analyze data, and implement... enhancements for improved products and processes. ● Coordinate with Customer Support for issue resolution and maintain Bank...
facilitating this change, through technology and dogged customer centricity. PhonePe went live in 2016 and crossed 5 bn.... Today we have a customer base of 260+ mm users and 16 mm merchants live on our platform. Job Objective: Mass offline team focuses...
facilitating this change, through technology and dogged customer centricity. PhonePe went live in 2016 and crossed 5 bn.... Today we have a customer base of 300+ mm users and 16 mm merchants live on our platform. Job Objective: We are looking for HRBP for the...
scripting. Provide feedback from customer users to the team. Maintain on-going record of problem analysis and resolution... is required. Proven success in fast paced production support environment. Programming experience in any language (C++ / Java...
our money on the go. We see ourselves facilitating this change, through technology and dogged customer-centricity. Culture.... Expected to own multiple web products across teams or within the larger team and define and drive the success...
with sales, product, and customer success teams. Project Manage the launches while ensuring effective collaboration across six...'. Collaborate with Brand, Customer Success and other teams to build in-dept understanding of users through surveys, interviews & 1:1...
and success rates. ➢ Coordinating with Customer Support teams and handling escalations on a day to day basis to provide prompt.... ➢ Strongly focussed on execution. ➢ Customer-first attitude; always on toes to lessen pain points of customers. ➢ Monitoring...
. Position: The IT Support Intern will help with installing, configuring, deploying, troubleshooting, and maintaining the... progression pathways, and community engagement initiatives are some of the reasons why we have had great success in bringing...
towards customer success. TopHire is no different and hence we are building out our client and candidate facing teams with positions... such as this one. About the Role As a Talent Acquisition intern you will perform all the following roles: ● Run the operations...