Client Background: BPO wing that offering a spectrum of services, from data analysis, customer service, and risk... : Basic Salary Key Responsibilities Deliver exceptional non-voice customer service, processing orders, transactions...
Client Background: BPO wing that offering a spectrum of services, from data analysis, customer service, and risk... Salary: Basic Salary Key Responsibilities Deliver exceptional non-voice customer service, processing orders, transactions...
Tanggungjawab Understand customer enquiries and ensure they are answered or routed through the appropriate support channel... Manage customer escalations and ensure that these are answered, tracked and escalated as required Perform all procedures...
Job Responsibility Customer Service Management Professionally respond to client inquiries and requests for assistance..., aiming to achieve high customer satisfaction. Resolve customer issues efficiently, ensuring a positive experience...
in Customer Success role or equivalent handling B2B customers. Excellent communication and presentation skills. Good command... in written & spoken English, Mandarin & Bahasa Malaysia. Good logical thinking, able to quickly understand customer problems...
in Customer Success role or equivalent handling B2B customers. Excellent communication and presentation skills. Good command... in written & spoken English, Mandarin & Bahasa Malaysia. Good logical thinking, able to quickly understand customer problems...
in Customer Success role or equivalent handling B2B customers. Excellent communication and presentation skills. Good command... in written & spoken English, Mandarin & Bahasa Malaysia. Good logical thinking, able to quickly understand customer problems...
in Customer Success role or equivalent handling B2B customers. Excellent communication and presentation skills. Good command... in written & spoken English, Mandarin & Bahasa Malaysia. Good logical thinking, able to quickly understand customer problems...
Job Responsibility Customer Service Management Professionally respond to client inquiries and requests for assistance..., aiming to achieve high customer satisfaction. Resolve customer issues efficiently, ensuring a positive experience...
of expertise to support customer needs. Handle order complains in a timely manner, form a work log, and provide timely feedback.... At least 1 year of customer service work experience, with experience in customer service management is preferred. Fresh graduates...
in Customer Success role or equivalent handling B2B customers. Excellent communication and presentation skills. Good command... in written & spoken English, Mandarin & Bahasa Malaysia. Good logical thinking, able to quickly understand customer problems...
detailed feedback to CSMs. Identify and analyze trends and patterns in customer interactions to pinpoint areas for improvement.... Collaborate with the Customer Success leadership to address quality issues and implement corrective actions. Training...
of experience in Customer Success role or equivalent handling B2B customers. Excellent communication and presentation skills. Good... command in written & spoken English, Mandarin & Bahasa Malaysia. Good logical thinking, able to quickly understand customer...
: We are looking for a dedicated Customer Service Representative to join our team, supporting clients in Singapore and Malaysia. The ideal candidate... customer satisfaction and maintaining strong client relationships. Key Responsibilities: Respond to client inquiries via chat...
with internal stakeholders across different departments to gather project requirements and ensure alignment with customer experience..., and interpret data related to customer experience metrics and project performance. Prepare regular reports s to monitor key...
Mohon Kelayakan Minimum SPM or equivalent qualification. Demonstrated experience in customer service..., Word). Ability to manage high-pressure situations with a customer-first approach. Proactive problem-solver, committed...
communication channels. Identify customer's needs, researching any existing issue in order to provide strategic solutions... that will best address customer's needs while ensuring that any existing confusion is clarified. Ensure first contact resolution...
). - Interest in customer service and the Travel industry. - Ability to proactively and independently work towards meeting targets..., and a unique ability to manage stress Tanggungjawab - Handle customer inquiries via live chat/email about online travel agency...
Arts, Riot Games, and Zynga - to grow revenue, profit margins, and customer engagement in 60+ markets with ease.... We are customer-centric, creative, and solution-oriented, always delivering to our users the top-tier entertainment content they want...
Do: Handles and responds to customer enquiries and complaints through phone, online chat and/or e-mails Ensures all customer... difficult and complex issues to senior team members Maintains a positive, empathetic and professional attitude towards customer...