, data partnerships, sales, marketing, and customer success teams to ensure product alignment with market needs, client... detection, and customer acquisition. Balance short-term improvements with long-term strategic initiatives. 2. Customer...
to join their team. This role is responsible for responding to and resolving customer queries related to software products and services..., ensuring high-quality technical support and customer satisfaction. Key Responsibilities: Log and manage customer support...
to join our Go-To-Market (GTM) Team and drive new business acquisition, revenue growth, and long-term customer success. Role... retention (NRR) growth. Work closely with the Customer Success team to ensure seamless onboarding and identify upsell/cross...
and despatching. Management and control of delivery contractors. Continuous liaison with salespeople to ensure customer satisfaction.... Liaising with courier companies and coordinating of company’s deliveries, customer collections and courier collections. Daily...
. The Application Support Analyst is responsible for resolving customer requests and problems relating to core business..., concepts, functions, policies, and procedures Experience with SQL Reporting Services, VB.Net, APIs, Web Services and XML...
, including invoicing and travel documents Proactive selling of products and services ensuring the best possible itinerary... or descriptions Exceptionally customer focused Must be computer literate and have an in-depth knowledge of Word and Excel Calm and professional...
Africa (Rwanda, Tanzania & Kenya). Experience in handling customer relationships and developing & promoting product... and services in the inbound travel industry. Personal or educational travel experience required. Proven English literacy...
and characteristics of target customers. Rigorously analyse business and customer needs alongside potential design options. Build..., and usability testing. Background and experience required: Some financial services or similar experience. NQF Level 6. Degree...
engagements and market all financial services solutions within the relevant business offering Deliver customer experience... excellence in own service delivery aligned to Organisational values and service standards Deliver internal and external customer...
Who are we? At SanlamAllianz, we are proud of being the largest Pan-African, non-banking financial services... services group in Africa. We nurture a high-performance, energising and engaging culture. Why? Because we, as employees...
results Responsible to support product teams with insights gained from analysing company & customer data to provide business... years’ experience within a non-traditional FinTech, Banking or Financial Services Sector Experience in Data Science...
shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our team... solutions Design and deliver customer service solutions, systems and interactions aligned to Organisational values and service...
and administrative support to the Facilities Management Department- Insurance Services. MAIN DUTIES AND RESPONSIBILITIE S •To process... and external clients. •Collating and filing of documents. •To provide an efficient customer service to both internal...
email or postal services to the applicable financial management strategic financial planning team. Provide secretarial support.... Provide administrative support in order to optimize workflow procedures in the office. Customer Focus Stakeholder Management...
with excellent knowledge of Southern & East Africa (Rwanda, Tanzania & Kenya). Experience in handling customer relationships... and developing & promoting product and services in the inbound travel industry. Personal or educational travel experience...
shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part... time resolution of customer queries or complaints and take ownership of any requirements and follow up on queries handed...
Job Description To provide end-to-end travel management services to support employees and executives on business... customer service to ensure all travellers experience efficient, reliable, and safe travel arrangements. Provide information...
has gone from strength to strength, growing quickly in both its geographical coverage and variety of services offered... to clients. At the moment, the Group employees over 800 personnel, delivers services across sixteen countries and is poised...
Banking Pan Africa, you will play a pivotal role in developing and managing a suite of banking products and services aimed... African banking landscape, regulatory requirements, and customer needs. You will be responsible for driving the product...
, checking, documenting) Following Procedures Problem-Solving Assuring Quality Initiating Action Managing customer... Marketing Services Procedures Communication skills – written and verbal Computer Literacy (MS Office / Peoplesoft) IFS...