. Responsibilities: Oversee and lead a team in managing daily operations, making final decisions on matters of importance to ensure.... Has customer service related experience in airlines operations Able to work on rotating shift (6 day work week, rotating shift...
and recurring service failures to team lead/ manager and ensure that appropriate corrective action is implemented to avoid future... problems. All customer service request and any follow-up interaction is logged into CRM accurately and timely. Assist in...
. Develop service procedures, policies and standards and lead the continuous improvement of customer care process resulting in... issues and follow through to resolution. Ensure effective customer communication throughout the customer service team...
and recurring service failures to team lead/ manager and ensure that appropriate corrective action is implemented to avoid future... problems. All customer service request and any follow-up interaction is logged into CRM accurately and timely. Assist in...
. Develop service procedures, policies and standards and lead the continuous improvement of customer care process resulting in... issues and follow through to resolution. Ensure effective customer communication throughout the customer service team...
. Develop service procedures, policies and standards and lead the continuous improvement of customer care process resulting in... issues and follow through to resolution. Ensure effective customer communication throughout the customer service team...
. Develop service procedures, policies and standards and lead the continuous improvement of customer care process resulting in... issues and follow through to resolution. Ensure effective customer communication throughout the customer service team...
. Develop service procedures, policies and standards and lead the continuous improvement of customer care process resulting in... issues and follow through to resolution. Ensure effective customer communication throughout the customer service team...
. Develop service procedures, policies and standards and lead the continuous improvement of customer care process resulting in... issues and follow through to resolution. Ensure effective customer communication throughout the customer service team...
and recurring service failures to team lead/ manager and ensure that appropriate corrective action is implemented to avoid future... problems. All customer service request and any follow-up interaction is logged into CRM accurately and timely. Assist in...
and recurring service failures to team lead/ manager and ensure that appropriate corrective action is implemented to avoid future... problems. All customer service request and any follow-up interaction is logged into CRM accurately and timely. Assist in...
. Develop service procedures, policies and standards and lead the continuous improvement of customer care process resulting in... issues and follow through to resolution. Ensure effective customer communication throughout the customer service team...
. Develop service procedures, policies and standards and lead the continuous improvement of customer care process resulting in... issues and follow through to resolution. Ensure effective customer communication throughout the customer service team...
. Develop service procedures, policies and standards and lead the continuous improvement of customer care process resulting in... issues and follow through to resolution. Ensure effective customer communication throughout the customer service team...
and recurring service failures to team lead/ manager and ensure that appropriate corrective action is implemented to avoid future... problems. All customer service request and any follow-up interaction is logged into CRM accurately and timely. Assist in...
. Develop service procedures, policies and standards and lead the continuous improvement of customer care process resulting in... issues and follow through to resolution. Ensure effective customer communication throughout the customer service team...
. Develop service procedures, policies and standards and lead the continuous improvement of customer care process resulting in... issues and follow through to resolution. Ensure effective customer communication throughout the customer service team...
. Develop service procedures, policies and standards and lead the continuous improvement of customer care process resulting in... issues and follow through to resolution. Ensure effective customer communication throughout the customer service team...
and recurring service failures to team lead/ manager and ensure that appropriate corrective action is implemented to avoid future... problems. All customer service request and any follow-up interaction is logged into CRM accurately and timely. Assist in...
. Develop service procedures, policies and standards and lead the continuous improvement of customer care process resulting in... issues and follow through to resolution. Ensure effective customer communication throughout the customer service team...