In this role, you will: Lead and oversee the Customer Services and Operations function, ensuring high quality... and productivity. Support the outsourced Contact Center. Manage daily operations of the Customer Operations team, ensuring compliance...
email in Customer Service mail box in a timely manner. Seeking approval from the Group Managing Director on special complaint cases... for improvement. Prepare and present quality performance reports to management. Lead and facilitate continuous improvement initiatives...
email in Customer Service mail box in a timely manner. Seeking approval from the Group Managing Director on special complaint cases... for improvement. Prepare and present quality performance reports to management. Lead and facilitate continuous improvement initiatives...
You will lead the team in delivering Customer Service Excellence in the area of order fulfilment for customers as well.... Work accuracy of Customer Service Team to mitigate customer complaint. What You'll Need to Succeed Degree in Business...
The purpose of this role is to lead the team in delivering Customer Service Excellence in the area of order fulfilment... high performance Customer Service Team to achieve desired results. The role is critical to lead, coach, and develop the...
everywhere. Apply today! Job Details Job Summary: The Rep II - Customer Service Shared Services is responsible for managing customer service activities, ensuring... Minimum of 2 years of experience in customer service or a related field, preferably in a logistics environment Understanding...
competencies. Role Description This is a full-time on-site role for a Customer Service Support position located in Solaris Dutamas... Kuala Lumpur. -- Customer service & client relationship builder -- Excellent communication interaction skill -- Tech savvy...
excellent customer service to customers via live chat, email and outbound call. Prospecting, generating, qualifying... service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage...
smooth daily operations. Participate in Customer Service projects and provide training and guidance to team members and new..., defective items, or pricing errors. Address product or service issues by clarifying customer complaints, identifying the cause...
Job description Customer Service Expert (Senior Level) 4000~5500 (RM) Job ID 23748 Position Title Customer Service..., and manage customer claims related to shipment delays, defective items, or incorrect pricing. ・ Resolve product or service...
initiatives. Provides SAP training when needed for new Customer Service joiner. To work closely with SAP and IT support team...Job Description Summary: As a Customer Service Executive, you will process sales orders from receipt through...
. What You'll Be Doing: Overseas customer service day-to-day operations and responsible for service delivery metrics. To develop... strategic CS workflow, business standards, management system, and incentive policies of customer service operations to improve...
new processes / initiatives. Provides direction and lead the project team to succeed in the team’s initiatives Obtain... in improving existing process performance through analysis and customer experience input Drive process re-engineering / new...
new processes / initiatives. Provides direction and lead the project team to succeed in the team's initiatives Obtain buy... in improving existing process performance through analysis and customer experience input Drive process re-engineering / new...
) to support parts sales growth. Assist clients with parts needs and transition lead generation to the sales team. Guide clients... team, responsible for preparing spare parts offers on behalf of the PCCs. In this role, you'll accountable for a specific...
Competence Centers (PCCs) of Siemens Energy for Compression. You will be a key member of the regional Asia-Pacific team... and lead all communication during the proposal stage. You will also collaborate with Client Managers to perform proactive...
) Job scope: Dealing with Customer Face to Face Lead and guide team to achieve target Training and Recruitment Requirement...
, you will be responsible for efficient and high-quality delivery of maintenance services at our customer sites. You will lead a team of skilled... customers' expectations. Job Responsibilities Overall: Lead a team of Field Service Engineers & Workshop Operators in providing...
customer service skills, sales techniques, and product knowledge to connect customers with the right product and drive sales... more complex transactions or customer service situations. You will provide expertise in one or more areas or functions (Shipping...
with us! Job Description: As a Sales and Tech Lead, you will set the path to success by managing performance and service quality to guarantee customer... & Tech Lead/SME who will assist the Team Manager to lead, develop and motivate a high-performance team of support...