Responsibilities: Attend to service tickets. Log/troubleshoot and provision the solution using customer provided knowledge base... Transfer or dispatch to next level of support. Daily communication/interaction via email/ticket/phone Adhere to customer set...
materials to deliver consistent recommendations and solutions Reinforce continuous service improvements for the customer... standards Preferred skill sets: Prior experience with providing customer service in a large organization and being member...
What success looks like in this role: Support on 1st Level. Respond to and resolve customer requests, in relation... to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service...
, Juniper (Netscreen), Fortinet, Cisco) is desirable Enterprise support and service delivery experience preferred Additional... customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn...
, Juniper (Netscreen), Fortinet, Cisco) is desirable Enterprise support and service delivery experience preferred Additional... customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn...
us achieve our goal of providing best-in-class support and make a real impact on our customer experience. Career Level - IC3...? We are seeking dedicated individuals to join our team and contribute to the next chapter of GBU support. We are at the forefront...
self-service support for customers. Build data platforms, data pipelines, or data management and governance tools...Job Description: What we offer Our mission is simple - Building trust. Our customer's trust...
What success looks like in this role: 2nd Level telephone contact support . • Respond to and resolve customer... customer service. • Must be logged into the call system so that HHO’s can be received • Ability to resolve problems...
Job Description: Role - Credit Manager - KMPL Support Services-Credit Minimum experience of 3 years under Retai... customers applying for car loans, within the prescribed TAT and deciding on the right risk mix for the particular customer...
and mission. As part of this team, you enable customer success by providing support to clients after they have purchased... supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry...
and mission. As part of this team, you enable customer success by providing support to clients after they have purchased... supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry...
to reproduce customer issues and qualify critical issues Publish Technical Support Bulletins and other user documentation in the... support team is essential to our success and mission. As part of this team, you enable customer success by providing support...
Working closely with both our end users and the HR Technology Team you will be the interface providing support... to effectively and efficentily resolve Workday issues. This role requires a collaborative, detailed, solution and customer focused...
Job Description: Job Description At Kotak Mahindra Bank, customer experience is at the forefront... Responsibilities Deploy updates and fixes Provide Level 3 technical support Build tools to reduce occurrences of errors and improve...
At least 5-8 years of experience as Project Manager Experience on development/management of CRM solution and customer front... production environment. Proficient in managing QA, UAT, software product releases & production support Proficient in software...
Job Description: Job Description At Kotak Mahindra Bank, customer experience is at the forefront... Responsibilities · Deploy updates and fixes · Provide Level 3 technical support · Build tools to reduce occurrences of errors...
Job Description: Job Description - Commercial Operations Summary - CFO Center BU - Customer Service Desk Grade... for all requirements of the customer and ensure that all deliverables are delivered / transactions processed as per the agreed TAT...
Job Description: Job Description - Commercial Operations Summary - CFO Center BU - Customer Service Desk Grade... for all requirements of the customer and ensure that all deliverables are delivered / transactions processed as per the agreed TAT...
Job Description: Job Description - Commercial Operations Summary - CFO Center BU - Customer Service Desk Grade... for all requirements of the customer and ensure that all deliverables are delivered / transactions processed as per the agreed TAT...
What we offer: Our mission is simple - Building trust. Our customer's trust in us is not merely about the safety of their assets... a technology-first approach in everything we do, with an aim to enhance customer experience by providing superior banking services...