We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSOAR support team, you will serve... our customer base providing technical support, by answering incoming support inquiries and managing escalations, phone calls...
We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSOAR support team, you will serve... our customer base providing technical support, by answering incoming support inquiries and managing escalations, phone calls...
and high customer satisfaction. Continuously improve support processes, tools, and practices to enhance efficiency... Technical – Java L2 Technical Support – Bengaluru - Hybrid Broadridge, a global fintech leader with $6 billion in revenues...
Private Cloud Support Specialist This role has been designed as ‘Hybrid’ with an expectation that you will work.... Join us and redefine what’s next for you. What you’ll do: Responsibilities: Attend daily standups/scrums. Respond to service alerts...
and high customer satisfaction. Continuously improve support processes, tools, and practices to enhance efficiency... – Java L2 Technical Support – Bengaluru - Hybrid Broadridge, a global fintech leader with $6 billion in revenues, helps...
of the customer support team, ensuring that our customers receive the highest level of service. You will work closely... of the customer support team. § Ensure high levels of customer satisfaction through excellent service. § Develop...
daily operations of the customer support team, ensuring that our customers receive the highest level of service... operations of the customer support team. § Ensure high levels of customer satisfaction through excellent service. § Develop...
meetings (in person & virtual) to match customer's requirements with deal support guidelines in the best interest of the... from the Customer. Order-to-Invoice Support Release the contract for booking (On-Premise). Support booking-related...
. Interact with users in a professional and courteous manner, ensuring excellent customer service. Follow technical...Job Title: L1 Support Engineer Location: Whitefield, Bangalore Work Mode: Hybrid (7 days WFH per month; remaining...
meetings (in person & virtual) to match customer’s requirements with deal support guidelines in the best interest of the... from the Customer. Order-to-Invoice Support Release the contract for booking (On-Premise). Support booking-related...
communication for any critical situation where advanced support is needed ● Troubleshooting Skills o Troubleshooting of customer...What You'll Do ● Customer Communication o Communicate with technical experts to explain the critical issue...
communication for any critical situation where advanced support is needed ● Troubleshooting Skills o Troubleshooting of customer...WHAT YOU'LL DO ● Customer Communication o Communicate with technical experts to explain the critical issue...
communication for any critical situation where advanced support is needed ● Troubleshooting Skills o Troubleshooting of customer...What You'll Do ● Customer Communication o Communicate with technical experts to explain the critical issue...
communication for any critical situation where advanced support is needed ● Troubleshooting Skills o Troubleshooting of customer...What You'll Do ● Customer Communication o Communicate with technical experts to explain the critical issue...
, as well as outstanding customer support and professional communications skills are essential to ensuring the best possible customer... experience while resolving a high percentage of customer incidents. Support Engineers must resolve the most complex customer...
/projects as assigned Qualifications Customer Service, administrative and organizational skills, and experience... that will welcome your unique contributions? If so, let's start the conversation. The Opportunity Support Specialist is responsible for providing...
communication for any critical situation where advanced support is needed ● Troubleshooting Skills o Troubleshooting of customer...What You'll Do ● Customer Communication o Communicate with technical experts to explain the critical issue...
within IT Service Management and how it applies to IT Customer Support, Ticket Resolutions and Escalations... is a plus Strong knowledge of IT Service Management Tools (Salesforce, ServiceNOW, JIRA, ADO, etc) to manage Customer Service Management...
communication for any critical situation where advanced support is needed ● Troubleshooting Skills o Troubleshooting of customer...What You'll Do ● Customer Communication o Communicate with technical experts to explain the critical issue...
. If you're a motivated self-starter, possess strong customer service and technical problem-solving skills; and be someone who...Job Summary We at NetApp Inc. are looking for a Technical Support Engineer to provide enterprise-level assistance...