with strong customer service skills. Excellent critical thinking and analytical problem-solving skills. Able to resolve problems, examine... and laptops, and implementing IT asset management practices. Additionally, this role is responsible for managing IT service...
as Helpdesk/Application Support Specialist Have strong communication/interpersonal skills; understand the organization's goals... related to customer service Have technical knowledge and the ability to troubleshoot problems. Have the ability to assess...
analysis and reports from troubleshooting. Periodically review the helpdesk logs and other records generated in the course.... Requirements We would need you to be or have the following: Proven experience as an IT Support Specialist or similar role...
Proven experience as a helpdesk or desktop support specialist or other customer service role. Flexibility to work...