-intake phase. Qualifications: Bilingual English/Spanish. English B1 or C1 Bachelor's degree. 2+ years of professional... working experience in customer service, support, or a related field. Ability to analyze situations, identify problems...
. Provide training to other team members on customer service best practices. Identify opportunities to turn satisfied customers... as assigned. Qualifications: Bilingual English/Spanish. Bachelor's degree. 2+ years of professional working experience...
-intake phase. Qualifications: Bilingual English/Spanish. English B1 or C1 Bachelor's degree. 2+ years of professional... working experience in customer service, support, or a related field. Ability to analyze situations, identify problems...
complex issues and projects. Performs other related duties as assigned. Qualifications: Bilingual English/Spanish... applications. Excellent troubleshooting and problem-solving skills. Strong communication and customer service skills. Relevant...
and / or customer success experience preferred Must be fluent in both English and Spanish (written and verbal) Must have experience... to PLM/Eng and Service/Cloud Ops teams Set quota targets for CS Executive and Specialist teams including joint shared cross...