of confidence regardless of the issue at hand. Works independently of support from a senior customer service representative... full range of customer service duties and responsibilities, as assigned. Strives to resolve customer concerns in a single...
customer service representative, frequently utilizing the knowledge center, answering customer inquiries. Routinely responds... and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. Strives to resolve...
customer service representative, frequently utilizing the knowledge center, answering customer inquiries. Routinely responds... and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. Strives to resolve...
as well. Required Qualifications Experience in a production environment. Customer Service experiences in a transaction.... And we do it all with heart, each and every day. Position Summary Follows established procedures to meet customer/member needs...
and/or email and/or in person from individual members, groups, providers and brokers in a customer service center. Troubleshoots and resolves... customer complaints. Ensures that responses to inquiries are completed timely and according to established service and quality...
consider political drivers, competitive circumstances, constraints and probable consequences. Conduct routine service calls... customer information that must be protected at all times. In connection with this, all employees must comply with both the...
Account Representative regarding initial and on-going reimbursement status of patients. Uses equipment and supplies... Performance Improvement program. Participate in in-service programs for other health care professionals and for the community...