The Customer Service Representative reports directly to the Branch Manager. The successful candidate... training course (advantageous) Must remain current and competent by-passing tests and assignments (Essential) 1-year Customer...
and shorter turnaround times in line with Service Level Agreements with stakeholders. Contribute to a culture of customer service... to deliver on approved operational plans and to continuously enhance service delivery. Education and Experience Bachelor...
and relevant cross functional areas. · Identify business drivers, customer experience pain points and service challenges..., providing delivery of the desired customer and colleague experience, and delivering high quality identification, investigation...
. This will necessitate that correct sales' leads are received from Absa Trust in order to meet with personal sales targets. Customer Service... both internally and externally on a professional basis to ensure that a high standard of customer service is given. Resolve customer...
to ensure that a high standard of customer service is given. Maintain a high standard of service during the administration... process without any supervision, by providing excellent customer service and immediate attention to client needs. Build...
external networking, benchmarking and representation on related forums Apply a customer-centric approach that focuses... on creating a positive experience for the customer by maximizing service and/or product offerings and building relationships...