of processes as part of the continuous improvement process in order to increase customer satisfaction and optimize service... with the following tasks in their function: Main Tasks: Monitoring and acceptance of allocated Service Requests (Cases...
-management skills. Ability to prioritize tasks and deliver excellent customer service even in a fast-paced work environment... of office expenses and costs. Grant service and assist employees with various clerical duties such as photocopy, faxing...
to becoming your best professional self. The opportunity : Consultant-TMT-Business Consulting Risk-CNS - Risk - Digital Risk - Gurgaon TMT.... We help TMT companies create compelling employee and customer experiences, retaining skills and talent while achieving...
to becoming your best professional self. The opportunity : Manager-CHS-Business Consulting Risk-CNS - Risk - Digital Risk - Gurgaon CHS : CHS... a worldwide network of professionals to build data-centric approaches to customer engagement and improved outcomes. To retain...
to revenues, cost and profitability and propose appropriate actions. Ensure client Service Level Agreements (SLA) and timelines... are met. Required Technical and Professional Expertise Commerce Graduate with minimum 2-4 years of experience in Record to Report (R2R) domain...
that support our entire ecosystem. We currently service in excess of 2.5k, actively developed, customer applications as well as the..., and contribute to impactful projects that span industries. Our inclusive and collaborative culture fosters personal and professional...
to becoming your best professional self. The opportunity : Associate Consultant-CHS-Business Consulting Risk-CNS - Risk - Process & Controls - Gurgaon... a worldwide network of professionals to build data-centric approaches to customer engagement and improved outcomes. To retain...
as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused... – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in...
and engagement activities. Job Title - Director (Operations) Function – PFSS(Patient Facing Shared Service) Reports to – VP/SVP.... Continuous Improvement: The incumbent will Identify, Strategize & approve process changes to improve customer experience. The...
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future.../Client. Responsibilities · Builds a collaborative relationship with the key client partners in the customer site...
to becoming your best professional self. The opportunity : Project Consultant-NAT-PAS WKFA-CNS - PC - Workforce Advisory - Gurgaon Skills... Roles and responsibility Voice Role: Primarily focused on handling international customer inquiries and issues through...
, and rapidly changing environment. · Customer service oriented with the ability to build strong internal and external...Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future...
and Brazil. Teams across the centre work as a customer centric “one team” setup, irrespective of their role/location. Primary... execution. In partnership with regional Project Leaders and Multi-Service delivery Leaders, is responsible for full project...
and proven customer service skills, including responsiveness and commitment to quality. Ability to listen to, and accurately... excellent client service. Risk Management Services (RMS) is an internal function within GDS, responsible for protecting the...
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future... of SaaS (Software as a Service) products. The ideal candidate will have a deep understanding of SaaS development methodologies...
effectively with all levels of the organization · Demonstrate customer service focus and client communication skills · Fluent...: · Customer and Partner onboarding and compliance · Administrative support with Global Partner Program · Create, maintain...
legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis... compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels...
, and customer service, to ensure seamless service delivery and customer satisfaction.Market Analysis and Reporting :- Conduct market... and performance-based incentives.- Opportunities for professional growth and development.- A dynamic and collaborative work...
with outstanding customer service while making professional, accurate, and cost-effective travel arrangements.- Achieving targets... Travel Arrangements- Customer Service and Reservations skills- Strong attention to detail and organizational skills...
covering: Customer Relationship Management: Handle customer inquiries, concerns, and complaints in a timely and professional... customer experience management. Proactively apply industry insights to refine strategies and enhance service quality...