; hence they are now looking for a new headcount for a Customer Service Manager – eCommerce (Operations + Process Improvement...) (HKD40k – 50k x 13) to join their growing team Responsibilities: Lead and coach the operational Customer Service Manager...
About the job Customer Service Manager Our client is a global logistics service provider with over 60 years... on Saturday once a month, change roster every month) Holiday: Sun and Public Holiday Position: Customer Service Manager...
performance metrics, such as TAT, and implement strategies to optimize team productivity and customer service Provide hands... and implementing workflow enhancements Ability to motivate a team, with a focus on continuous improvement and customer service...
Customer Service Manager. This a newly created position to provider leadership to the region to: Develop and implement... customer requests for products, services, and information. You will -Build and manage a team of Customer Service Officers...
, continuous enhancements, and support the below areas: Customer service provision, customer relationship management... service, customer relationship management and call centre solution is a must, with utility background would be a definite...
Customer Services Manager/ Asst. Manager Job Responsibilities: Supervise the day-to-day activities of the team... for handling account opening / on-boarding customer KYC check, customer due diligence / ad-hoc review / customer’s information...
licensed by the Hong Kong Monetary Authority. Job Responsibilities To coach, monitor and manage the customer service... officers in the handling of customer enquiries and requests via various service channels, including hotline...
for providing administrative support to marketing teams related to customer service, handling deposit creation & rollover, account... in banking industry Good PC knowledge and customer service skills Self-motivated and mature with positive attitude Good...
service quality in order to improve customers’ satisfaction level Ensure all KPIs of Customer Service Center can... Good in verbal and written English and Chinese (including Putonghua and Cantonese) Strong customer service mindset...
for ongoing service improvement within customer service including enhancements of workflow, SOP & systems Lead, manage and motive... Customer Service Team Conduct regular review of all call centre agent’s performance and organize training sessions...
with our rapid expansion, we are looking for high caliber to join our winning team. Responsibilities: To handle customer enquires... & complaints. To prepare the Complaint statistics / reports for Management Review. To assist daily operations of Customer...
Regional IT & Telecom solutions provider Job Description Responsible for customer service strategies research... initiatives and uplift overall service qualities Responsible for organizing the customer feedback surveying, conducting service...
CITIC Futures International Company Limited (CFI) is a wholly owned subsidiary of CITIC Futures Company Limited, one of the largest futures brokerage firm in China.We focus and specialize in providing global futures and options trading serv...
of valid SPP (Category B) and QAS training certificate 1 year’s customer service experience in property management, hotel... activities Excellent customer service and interpersonal skills Good PC skills including MS Excel, PowerPoint, and Chinese word...
are available for high caliber candidates. (Candidates with less experience will be considered as Customer Service Assistant..., we welcome you to join us. Responsibilities Handle customer enquiries through phone calls Investigate and resolve customer complaints Coordinate...
to the Sales Team and the Customer Service Manager. Process sales orders, monitor new orders, and track forecasts...Main Responsibilities: Deliver exceptional corporate customer service by following established processes to ensure...
, and standards to enhance customer satisfaction and streamline processes. Collaborate with the Customer Service Manager to set team...Job Overview: The Customer Service Supervisor will lead a team of customer service representatives, ensuring the...
of experience in sales administration, support, customer service, or account servicing Good command of both spoken and written...Founded in 1977, Guardforce is a highly experienced international security specialist dedicated to protecting customer...
and oversee project plans, providing regular updates to the Sales Team and Customer Service Manager. Generate Sales Orders, track...Customer Service Officer Join a pioneering leader in the travel amenity industry, known for creating exclusive, tailor...
/CDD; Assist the daily maintenance and continuous enhancement of customer chat management platform; Handle ad hoc tasks... as assigned; Handle customer inquiries via phone calls and emails including E-banking problems, and follow up on the transaction...