or financial service operations as a Manager or Senior Manager with experience with front office advisor support, back office...Role description of the Wealth and Financial Services (WFS) Manager: Develop, produce, and maintain relevant...
reporting (KPIs and customer SLAs) Assists the Mission Critical Incident Management Process Owners in driving Service Management...This position is responsible for managing service restoration calls during a Mission Critical Incident (MCI). quickly...
that is innovative, secure and intuitive for our users. As part of GNE organization is our Service Support Centre (SSC) delivers Customer... for maintaining an effective Quality Assurance & Training Program Manager (QAT) process within the service delivery team. Roles...
About The Opportunity We are looking for a Strategy and Performance Manager (DMart) to join our growing business... aimed at driving customer acquisition and retention, and growth. Requirements A Bachelor's degree in Business, Economics...
Centre (SSC) who deliver Customer Service to our Buyers, and Selling Partner Support to our Sellers & Creators. Our mission... plans to ensure BPO is meeting all performance-related metrics (e.g. - customer satisfaction, service level, handling time...
. We are looking for a Strategy and Performance Manager to join our growing business! Responsibilities Collate information and build presentations... of marketing solutions, and campaigns and promotions aimed at driving customer acquisition and retention, and growth. Requirements...
to success by managing performance and service quality to guarantee customer satisfaction. You are also expected to handle... rewarding. Our team is composed of goal-oriented and strategic-thinking individuals, and we are looking to add a Team Manager...
in banking operations preferably with background in customer service... necessary. Posts as alternate processor in absence of the Consumer Protection Manager and/or Consumer Protection Analyst...
, productivity, quality, and customer-service standards; resolving problems; identifying warehouse system improvements. Moves... departments with regards to transfer and dispatch of finished goods. Maintains the highest standards of customer service...
-all sales acquisition and customer service strategy of the Bank focused on the acquisition of New-to-Bank clients by selling...About the Job Locations: Makati, Quezon City, Marikina and Rizal Corporate Title: Senior Assistant Manager...
for our users. As part of GNE organization is our Service Support Centre (SSC) delivers Customer Service to our Buyers, Partners... Assurance & Training Program Manager (QAT) process within the service delivery team. Responsibilities Ensure quality framework...
About the job Sr. Commercial Manager - Retail Job Purpose Reporting directly to the Commercial Director, the Head...-quality food & service through close coordination with internal operations teams Support operations teams in SKU forecasting...
. You will contribute to the over-all sales acquisition and customer service strategy of the Bank focused on the acquisition of New-to-Bank...About the job Business Sales Manager About the Job Locations: Makati, Quezon City, Marikina and Rizal Corporate...
between the loan recovery and the Banks customer service outlook Accommodates encoding of the daily attendance records, leaves..., and other related internal processes Meets the minimum requirements of quality objectives Promotes a customer service-centric approach...
About the job Cash Management Sales Manager About the Job Location: Makati and Taguig Corporate Title: Manager... to Senior Manager Work Arrangement: Onsite Our Marketing and Cash Management team is looking for experienced professionals...
professional service to achieve customer satisfaction and retention. Practice service excellence in handling customer issues..., and products based on monitoring of customer feedback to ensure constant enhancement of service levels and efficiency...
efficiency, digitization of back office processes across Customer Service, Recon, Verifier, L2 Support as well as provide support...About the job New Initiatives Operations Project Manager Digital Products and Channels Operations Head, the...
knowledge base use to drive continuous improvement of overall customer satisfaction, Service Desk call reduction, and first call... customer resolution. Develop and manage a common point of entry to the knowledge base, Self Service Options and IT Support...
effectively, and prioritizing tasks to handle multiple incidents simultaneously if needed. Understanding of customer service... for all. Job Description Major Incident Manager At EY, you'll have the chance to build a career as unique as you are, with the global scale, support...
effectively, and prioritizing tasks to handle multiple incidents simultaneously if needed. Understanding of customer service... for all. Job Description Major Incident Manager At EY, you'll have the chance to build a career as unique as you are, with the global scale, support...