about the role Overall CSM Responsibility To have overall responsibility for Quality of Service and Customer...(s). (measure service provided against defined Service Level Agreements) To be the Malaysia and International customer’s primary...
. Job Description The Customer Support Manager (CSM) provides intense and appropriate customer focus and satisfaction during the delivery... within customer organizations and works closely with the direct and indirect Sales teams. Responsible for the development of service...
Supervise the quality assurance process and related training of staff members to ensure quality customer service Participate... and develop their skills Customer service skills - Attentiveness, empathy, patience and consistency, persuasion, immaculate...
assurance process and related training of staff members to ensure quality customer service Participate in recruitment... and develop their skills Customer service skills - Attentiveness, empathy, patience and consistency, persuasion, immaculate...
Overview Our client is seeking an experienced and motivated Customer Service Team Manager to join its dynamic team... in the Forex and CFDs industry. The ideal candidate will possess a strong background in customer service leadership...
About The Team As an Assistant Manager for Customer Service at Shopee, you will play a key role in ensuring exceptional... service delivery to our customers while managing and supporting a team of customer service representatives. You will oversee...
. Job Description The Customer Support Manager (CSM) provides intense and appropriate customer focus and satisfaction during the delivery... within customer organizations and works closely with the direct and indirect Sales teams. Responsible for the development of service...
in the fast-paced eCommerce sector. The Regional Customer Service Manager will be responsible for overseeing the customer... implementation for APAC region A successful Regional Customer Service Manager should have: A strong background in customer service...
We are seeking a motivated and customer-focused Senior Manager, Customer Experience to enhance satisfaction... Looking For: Diploma in any related discipline. Minimum 5 years of working experience in Customer service/experience and supervisory...
of delivering high-quality work under tight deadlines. About the Team : As an Assistant Manager for Customer Service at Shopee...Job Description : Team Lead Management : Supervise and support a team of customer service representatives to meet...
We are seeking a highly motivated and experienced Customer Service Assistant Manager to join our team and support... operations of the customer service team, ensuring the delivery of exceptional service to our clients, and driving continuous...
exceptional service and building long-term customer relationships. Our Perks & Benefits: eWallet allowance. Unlimited office... to team members, ensuring they have the necessary resources and training to effectively resolve complex customer issues...
the sales team execute market research and analysis of property market. Customer Service Oversee the customer service team... for assigned development. Provide guidance to the team in handling customer complaints and ensure the customer service team follow...
if you have: Bachelor's degree with at least 5 years of relevant customer service experience. Excellent communication and interpersonal... skills. Strong understanding of customer service metrics and operations. In-depth knowledge of customer service...
indicators of the team, and building a professional customer service brand image. Devote efforts to the team's goals, planning..., communication skills, coordination skills, and good stress tolerance. Has more than 2 years of customer service team management...
and efficiency Qualifications Minimum Qualifications Proven experience in managing overseas customer service center delivery Well..., and organizational health Focus on user service experience by analyzing daily service data and user feedback to identify and improve...
and efficiency Qualifications Minimum Qualifications - Proven experience in managing overseas customer service center delivery - Well..., and organizational health - Focus on user service experience by analyzing daily service data and user feedback to identify and improve...
Job Responsibility Overseeing the daily operations of the customer service team, ensuring KPI's and service standards... in customer service or similar leadership role in hotel/tourism industry. Excellent communication in verbal, written & visual...
Job Responsibility Overseeing the daily operations of the customer service team, ensuring KPI's and service standards... in customer service or similar leadership role in hotel/tourism industry. Excellent communication in verbal, written & visual...
Mohon Kelayakan Proven experience minimum 5 years in customer service or similar leadership role in hotel/tourism... required: English, Bahasa Malaysia, Mandarin. Tanggungjawab Overseeing the daily operations of the customer service team, ensuring...