Mohon Kelayakan Proven experience minimum 5 years in customer service or similar leadership role in hotel/tourism... Overseeing the daily operations of the customer service team, ensuring KPI's and service standards are met. Supports the...
. At least 1-2 years of experience in a customer service role. Having prior leadership experience is an advantage, but candidates... skills. Proficiency in Mandarin, English, and Malay. Familiarity with customer service tools, CRMs, and Microsoft Office...
. What You'll Be Doing: Overseas customer service day-to-day operations and responsible for service delivery metrics. To develop... strategic CS workflow, business standards, management system, and incentive policies of customer service operations to improve...
various data indicators of the team, and building a professional customer service brand image. Devote efforts to the team... years of customer service team management experience, with a team size of more than 15 people. Possesses good business...
. Responsibilities Responsible for user service operation of Capcut/ Dreamina/Hypic etc. formulating user service strategies... and standards, outputting comprehensive and rigorous service plans and implementing them to improve user service quality Combining...
Job Purpose: The Customer Service Representative will be responsible for providing exceptional customer support via... appropriate department or manager. Maintain detailed and accurate records of customer interactions, transactions, and feedback...
Hub for Customer Service in Kuala Lumpur, Malaysia. We are a product and people focused company who are passionate... about growth, innovative technology, and collaboration. Role Our Customer Service department at Zeal Group plays a pivotal role...
and monthly performance and service reports and make recommendations to the Project Manager to maintain the agreed service levels.... Collaborate with Customer Experience and Training team to idenitify the issues , drive the metrics and able to balance...
Designation : Customer Service Representative - English Speaker (Banking Industry) Working Days: Monday - Sunday... to inbound customer inquiries through effective problem solving and decision making Develop and apply thorough knowledge...
Customer Service Manager. Responsibilities : Provide timely, accurate, and quality responses to customers via various contact...We are seeking a full-time Customer Service Officer based in Malaysia who will be the heart and soul of PRISM...
and monthly performance and service reports and make recommendations to the Project Manager to maintain the agreed service levels.... Collaborate with Customer Experience and Training team to idenitify the issues , drive the metrics and able to balance...
Job Overview The SEA Customer Services Manager role will be responsible for managing and enhancing the customer service... operations for Chagee SEA across Southeast Asia. This position involves ensuring exceptional service delivery, handling customer...
Customer Service Manager. Responsibilities: Provide timely, accurate, and quality responses to customers via various...Job Description: We are seeking a full-time Customer Service Officer based in Malaysia who will be the heart and soul...
We are seeking a highly skilled and experienced Customer Service Specialist (L2) to join our team as a SWAT Agent... and extensive customer service knowledge to make informed decisions and address complex issues. Customer Communication: Interact...
Representative in Malaysia! Reporting to the Customer Service Manager, you will be providing Customer end-to-end support throughout... product and service solutions around the globe. The Difference You Will Make STERIS is looking to hire a Customer Service...
Customer Service Manager. Responsibilities: Provide timely, accurate, and quality responses to customers via various...We are seeking a full-time Customer Service Officer based in Malaysia who will be the heart and soul of PRISM...
, Diploma (Advanced / Higher or Graduate) Bachelor’s Degree or equivalent Experience in Customer Service environment...We are looking for customer-oriented, self-driven, energetic individuals who are hungry for an excellent entry-level...
Customer Service (GCS) mailbox To ensure all enquiries within the mailbox are attended too within the agreed SLA To provide... administrative support to the GCS and LCS (local customer service) team. May receive assignments from senior support personnel...
in retail (preferably in similar industry) Energetic, a team player Good complexion with pleasant customer service skills... Good communication and interpersonal skills Tanggungjawab Provide consultation and advisory service to customer...
Customer Service in Kuala Lumpur, Malaysia. We are a product and people focused company who are passionate about growth..., innovative technology, and collaboration. Role Our Customer Service department at Zeal Group are the supportive function...