to ensure quality and consistency of work product. Diplomatically resolve any customer service issues with current clients... development and learning opportunities Regular engagement activities and events CASE MANAGER Work for our global...
Job Description Job Title: P2P Operations Manager Work Set Up: Hybrid - 10x onsite a month (2 weeks straight..., and the other regional service delivery leads) to identify and deliver ongoing and future improvements in service performance...
Proficiency in written and spoken English language is paramount Exhibit exceptional customer service skills Possess...About the job Operations Manager Position Title: Operations Manager Reports To: Partner, Partner Advisor Primary...
innovation through development. With BPO, we aim to enhance efficiency and service delivery with our versatile business support.... We evolve to offer swift, improved customer service solutions. Your Impact Use your expertise to strategically position...
Delivering training Cross-team collaboration Bonus experience (not required): Healthcare industry background Customer service... experience Virtual collaboration tools BPO/Outsourcing industry experience WFH Set-Up: Computer with at least 8GB RAM, an Intel...
exceptional customer service, helping companies soar to new heights. Our dedicated professionals excel in supporting a diverse... processing to drive best practices for our client's end to end financial cycle and a company leader ensuring a customer-oriented...
years of experience in a progressively complex customer service environment, with specialization in the areas of learning... designing and implementing successful learning programs in the BPO setting....
complex customer service environment, with specialization in the areas of operations, quality assurance, data analytics... effectiveness of service training programs. Serves as a mentor and coaches newer PE leaders. Drives employee engagement. Hires...
years of experience in a progressively complex customer service environment, with specialization in the areas of learning... designing and implementing successful learning programs in the BPO setting....
complex customer service environment, with specialization in the areas of operations, quality assurance, data analytics... effectiveness of service training programs. Serves as a mentor and coaches newer PE leaders. Drives employee engagement. Hires...
years of experience in a progressively complex customer service environment, with specialization in the areas of learning... designing and implementing successful learning programs in the BPO setting....
years of experience in a progressively complex customer service environment, with specialization in the areas of learning... designing and implementing successful learning programs in the BPO setting....
and customer satisfaction. Act as the main point of contact for the BPO and handle their day-to-day communication and requirements... manages the overall quality of service delivery and daily operations through relationship management with the BPOs...
and Responsibilities: Coordinate Customer Service Team(s) for various campaigns. Provide direct customer support as needed. Review...We are a dynamic Business Process Outsourcing (BPO) company seeking an experienced Team Lead to join our expanding team...
On-site role Cebu City Mandatory Skills 10-12 years' experience in Business Process Outsourcing (BPO) industary... opportunities and create a stronger value proposition for clients. Provides functional support to direct reports on customer support...
and customer satisfaction. Act as the main point of contact for the BPO and handle their day-to-day communication and requirements... manages the overall quality of service delivery and daily operations through relationship management with the BPOs...
This is a fantastic opportunity to join a highly regarded BPO located in Clark Development Corporation, Philippines.... PeerWealth Corp is an established boutique BPO, servicing Australian clients. Ongoing expansion has crafted an exciting opening...
Requirements Should have Banking and Financial experience. BPO experience is required. Amenable to work on site... and deliver on accuracy/compliance targets, handle and manage customer and client escalations. Monitor calls...
of providing customer service Must have experience in handling teams Must have experience in handling escalations Familiarity... year (Required) US healthcare bpo: 1 year (Required)...
Qualifications Must have a Bachelor's Degree Must have 10 years of working experience in Operations management in BPO... on site in Makati City Overall purpose: Overseas the operational aspects of service delivery in the country. Ensures excellent...