or other customer-service focused industry experience, with 5+ years of managerial experience Preferred Qualifications Experience... and accomplish their goals, all while working in a dynamic and diverse environment. As the Contract Management Manager...
or equivalent practical experience. Experience in running customer service BPO operations or customer experience industry... metrics (e.g. - customer satisfaction, service level, first contact resolution & handling time). Ensure SOP/ QAT documentation...
stellar customer service. Property management with a personal touch! Employment type: Full-time Shift: UK Shift (7:00 AM - 4.... Job Description As an Offshore Property Manager , you'll be at the heart of managing a portfolio of properties, ensuring smooth day-to-day operations...
. Strong work ethic, integrity, flexibility, diversity, customer service orientation, leadership/coaching skills and team building...Sutherland is seeking a dynamic and intuitive person to join us as an Associate Manager Talent Acquisition...
:to deliver the world's best customer experience by striking a balance between service and cost. As you tackle your new tasks..., procedures, and client service level metrics and expectations. Do you have what it takes to become a Workforce Manager What is it...
, diversity, customer service orientation, leadership/coaching skills and team building abilities are essential. Willing to work...If you are a Human Resources Business Partner - Manager looking to take your career further, do not miss...
Manager in Customer Service, Back Office-related account Demonstrated competency in the following areas...Team Manager Reports to: Operations Manager Direct Reports: Heroes Location: Ortigas Center, Pasig City...
Have a minimum of one year experience in customer or technical support service or business process outsourcing (BPO) environment Have a bachelor... to collaborative solutions Have a strong interest and commitment to customer satisfaction and delivering world-class customer service...
This is a remote, work-from-home position.We are seeking a Financial Operations Manager in the Philippines... . As a Finance Operations Manager you will be responsible for overseeing and optimizing the financial operations of our organization...
This is a remote, work-from-home position.We are seeking a Operations Finance Manager in the Philippines . As a Finance... Operations Manager you will be responsible for overseeing and optimizing the financial operations of our organization...
will discuss upon interview. JOB DETAILS : COMPANY PROFILE: The known IT BPO Company that provides service in Information technologies... that specializing customer service, strategies and social media. The specialization of skills of the company is across more the 40...
JOB PURPOSE: The Sr Quality Manager oversees and manages the full quality control cycle, designs quality management... of operations procedures and protocols. ORGANISATIONALCHART: VP Head-Quality Manager-Quality -- Assistant Manager-Quality Sr...
with an ability to see the big picture and make improvements. As a back-office operations manager, you must also have excellent customer service... Manager Experience in customer service is required Knowledge of performance evaluation and KPI systems Solid understanding...
yourself! This exciting opportunity as a People Operations Manager allows you to play a pivotal role in managing HR functions for offshore... for employee engagement and satisfaction Oversee performance evaluations and client-specific KPIs Collaborate with customer success...
ROLE: *Operations Manager - BPO* Location: MOA (Pasay), Philippines. Salary: Open for negotiation Language... and procedures, external regulations and information security standards. *Values & Behavior* Customer Service orientation...
within which people can thrive! The Team Manager will handle a team of agents and will be responsible to analyze, strategize..., implementing action items, and motivate his/her team to drive performance. The Team Manager will also handle client escalations...
Our Mission: To create conditions within which people can thrive! The Team Manager will handle a team of agents... and will be responsible to analyze, strategize, implementing action items, and motivate his/her team to drive performance. The Team Manager...
Have a minimum of one year experience in customer or technical support service or business process outsourcing (BPO) environment Have a bachelor... solutions Have a strong interest and commitment to customer satisfaction and delivering world-class customer service Develop...
including Digital Transformation, Software Architecture/R&D, Customer Care/BPO, E-commerce, Software services, Quality Assurance...Company Description Intelegencia, established in 2009, is a global service firm with a broad portfolio of offerings...
ethic, integrity, flexibility, diversity, customer service orientation, leadership/coaching skills and team building...Company Description Sutherland is seeking a dynamic and intuitive person to join us as an Associate Manager Talent...