and track query resolution. Promote customer self-service through help guides and proactive communication. Understand...Join our Team as a Billing Customer Experience Analyst Location: Gurgaon, India Salary: 6LPA About the role...
) About the role: Ready to make a real impact? As a Customer Service Advisor at Onecom, you'll be at the heart of delivering... about providing excellent customer service. Brilliant IT skills and keen interest in technology. Creative and self-motivated...
understanding of customer service best practices. This role requires a strong analytical mindset to identify trends, optimize... assurance measures to ensure consistent delivery of excellent customer service. Utilize analytics tools to track key metrics...
and complete information by using the right methods/tools · Meet personal/customer service team sales targets and call handling...Position: Customer relationship manager (Ecommerce fashion)- Female Location: Gurgaon Experience: 2+ year...
. This is a full-time, Junior position. The ideal candidate will play a crucial role in ensuring exceptional customer service... and enhance customer relationships by providing outstanding service and follow-up. Handle customer complaints efficiently...
and service. As a Customer Care Specialist, you will play a crucial role in supporting our customers' operational needs... attitude towards customers at all times. Service Excellence: Provide exceptional service by understanding the customer's needs...
strength and service of Agoda with a clear vision and a focus on efficient and satisfying customer support. The Opportunity...: If you are looking for a rewarding and exciting career in customer service, we want you! We are currently looking to recruit Customer Experience...
and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling...Role – Customer Care Representative KPI – Customer satisfaction score Conversion percentage KRA – Customer...
. This is a full-time, Junior position. The ideal candidate will play a crucial role in ensuring exceptional customer service... and enhance customer relationships by providing outstanding service and follow-up. Handle customer complaints efficiently...
Location: Gurgaon DESCRIPTION Customer Service The Analyst - Customer Service represents the Service Center... which is responsible for delivering timely and accurate customer service through any/any/all the mediums i.e. on phone, web chat. The...
more at careers.alight.com. (THE ROLE) Analyst – Customer Service (T3) The Analyst - Customer Service represents the Service... Center which is responsible for delivering timely and accurate customer service through any/any/all the mediums i.e. on phone...
Location: Gurgaon DESCRIPTION Customer Service The Analyst - Customer Service represents the Service Center... which is responsible for delivering timely and accurate customer service through any/any/all the mediums i.e. on phone, web chat. The...
What You'll Do: You provide the best customer support to our clients with excellent written and verbal communication... through emails and platform live chat. You develop & apply the right customer support material to enable the clients...
initiations Execute and monitor of customer connect initiatives with CP Service Process & Marketing Oversight Monitor, analyse... critical customer complaint Service Marketing Track service marketing figures Productivity Updating report on workshop...
initiations Execute and monitor of customer connect initiatives with CP Service Process & Marketing Oversight Monitor, analyse... critical customer complaint Service Marketing Track service marketing figures Productivity Updating report on workshop...
experience within a Customer Service role, ideally within the FinTech and Other Services industry. You possess excellent.... We are able to offer the flexibility of service to accommodate all our clients' unique service level requirements. We are young...
the Net Promoter Score (NPS). Post-Service Follow-Up: Use CRM tools to address customer grievances and ensure quick... with internal teams. Customer Feedback Analysis: Analyze feedback from customer surveys to identify areas for improvement and boost...
this job. You must also have a solid background in contract management, budget supervision, customer service and stakeholder engagement. Highly...
DESCRIPTION At Amazon, we strive to be Earth's most customer-centric company where people can find and discover... our internal customers, gather feedback, and help drive initiatives to improve the overall customer experience of IT. As the...
which will lead to increased sales and sustained long-term profitability. Experience of working in a customer-oriented (service... service offer at a market relevant price in the different sales channels. Secure a consistent, seamless positive customer...