mind with an ability to understand a customer’s business context and translate the understanding into an innovative...
agreement/MSA signed with the Client/Customer Engage with process owners, monitor & ensure compliance through periodic... in understanding Client/Customer contracts and creating compliance frame work & conducting internal audits Experience...
operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance. EXL serves the... customer-facing UI and back-end services for web based products Developing and maintaining all server-side network components...
the customer answer business questions for identified use case Qualifications: Master’s or bachelor’s degree in Data...
-driven insights, increase customer satisfaction, and manage risk and compliance. EXL serves the insurance, healthcare... with customer on data model evolution Good knowledge of Relational Data Base Management and SQL/Teradata Superior analytical...
-to-day and complex customer problems required Hands-on experience of analytical tools such as SQL is mandatory Good...
/customer/marketing strategy analytics experience in BFSI; Experience in Tableau, SQL, SAS; Client facing role, requires... and make decisions based on the day-to-day and complex customer problems required Hands-on experience of analytical tools...
knowledge, understands credit cards P&L drivers along with customer lifecycle. This role requires deep expertise to be able... Responsibilities: Identify opportunities which leads to a positive impact in the below areas – * Increase in customer Spend...
visualization tools. Presentation of reports and dashboards to executives and customer leaders. Consulting on long term data...
agreement/MSA signed with the Client/Customer Engage with process owners, monitor & ensure compliance through periodic... in understanding Client/Customer contracts and creating compliance frame work & conducting internal audits Experience...
managing customer queries and preparation of process related MIS apart from ensuring compliance to process SLAs and effective...
, increase customer satisfaction, and manage risk and compliance. EXL serves the insurance, healthcare, banking and financial...
and technology platforms, we look deeper to help companies improve global operations, enhance data-driven insights, increase customer...
and refine collections strategies tailored to different customer segments, risk profiles, and behavioral patterns. Evaluate the...
and any other travel related customer query received via emails or phones. Qualifying criteria Resources with Travel process experience...
whose personal values align with ours. We empower our employees to bring the right solutions to market to meet customer demand...
statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses ͏ Ensure... performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets...
matching of invoices. In Customer Master Data Management you will be responsible for processes, governance, policies, standards... to our service men and women....
customer invoices. This includes reviewing the list of debit notes raised and identifying any gaps in the process. The role... to providing veteran employment opportunities to our service men and women....
customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution... and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current...