in English and Mandarin Experience using helpdesk software and remote support tools Understanding of how CRM systems and mobile.... Resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting...
service. Fluent in Mandarin (fluency in English and Bahasa Malaysia is a bonus!) Ability to understand customer's complaints... Provide 1st level Customer service and support. Troubleshooting, diagnosing and resolving POS hardware, software...