and offline customer service, answering inquiries, resolving issues, after-sales service, and maintaining positive customer... relationships Handle customer complaints or concerns efficiently and professionally. Actively follow up on customer issues...
to apply too. Willing to work in Shifts Tanggungjawab Customer Service orientation and Customer Results/Solutions focused.... Customer Expectations Management. Ability to handle queries and objections in a professional manner. Passionate...
also welcome apply Required language(s): Mandarin (Advantage), English, Bahasa Malaysia Minimum 1-2 years experience in customer service of air and sea... generated by sales team and make sure service meets customer's expectations. Work closely with sales team in order to get clear...
of conceptual, analytical and problem solving skills Positive attitude, self-motivated and customer service orientation. Knowledge... Review- Twice per year Kemahiran Communication Skills Problem-Solving Skills Patience Customer Service Peringatan...
and outbound queries related to pre-sales, post-sales, and after-sales services, ensuring quality customer service from the first... point of contact. Foster a customer-centric environment by demonstrating ownership and commitment to exceptional service...
, and resolve problems effectively. Attention to detail and excellent oral and written communication skills. Some customer service.... Tanggungjawab Confirm all shipment information with origin to initiate shipment. Review/update, verify fees, customer profile...
Commence your career in Customer Service with a well-known global Business Process Outsourcing (BPO) firm! Initiate.../feedbacks in a timely and accurate way ● Manage customer complaints and feedbacks accordingly REQUIREMENTS...
Commence your career in Customer Service with a well-known global Business Process Outsourcing (BPO) firm! Initiate.../feedbacks in a timely and accurate way ● Manage customer complaints and feedbacks accordingly REQUIREMENTS...
and provide good customer service experience to customer. Provide immediate solution and channel issues to the right platforms... Environment Allowance Provided Kemahiran Customer Service Computer Skills Time Management Problem-Solving English Language...
service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage... accounts and file documents. Follow communication procedures, guidelines and policies. Delivering excellent customer service...
effectiveness in customer service operations. Always maintain customer focus, strive to exceed customer expectations wherever... working knowledge of all customer service processes for different business segments and communicate discrepancies/issues...
Job Responsibility Providing customer service and clerical support to the CS and Admin department Manage phone calls... and email enquiries. Able to handle job loads for data input to ensure all data entries are properly keyed in Coordinate with service...
. He/she will partner with the Account Executives, Customer Service Representative and all relevant parties (including 3PL... and display good teamwork. Specific Responsibilities Plan and manage inventory to ensure continuous support to the customer...
Job Responsibility Providing customer service and clerical support to the CS and Admin department Manage phone calls... and email enquiries. Able to handle job loads for data input to ensure all data entries are properly keyed in Coordinate with service...
customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery... and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; Assist in calling up customers...
’s products and services to customers and responsible for high levels of Customer service and seamless transactions. Key... Responsibilities and Accountabilities Sales & Service Provide superior customer service to walk-in customers and contribute...
to customers and responsible for high levels of Customer service and seamless transactions. Key Responsibilities... and Accountabilities Sales & Service Provide superior customer service to walk-in customers and contribute to expected levels of CSAT...
. It enhances operational efficiency through AI, automation, and analytics, focusing on customer service, technical support... to showcase your language skills MUST have at least 6 months in Customer Service / BPO MUST be willing to work rotational shifts...
customer service in person and through various channels (phone, email, text, etc.), with a focus on resolving complex... that they feel heard and valued Analyze customer service data to identify trends and areas for improvement, and work...
Profile You have at least 2 years experience within a B2B Sales Customer Service role, ideally within the Consulting and IT... in a professional manner. We need a Candidate who can Speak/ Read / Write Mandarin / Chinese / Cantonese Resolving customer inquiries...