on collections & payment matters, including supporting customer queries & dispute resolution, arrange refunds for terminated accounts... or offsets against other active billing accounts Send payment reminder, letter of demand, arrange termination of service & debt...
excellent support experience to customers via all relevant communication channels. Identify customer&aposs needs, researching... any existing issue in order to provide strategic solutions that will best address customer&aposs needs while ensuring...
Responsibilities To explore new customer opportunities through referrals, competitive events, and alternative marketing... relationships. To manage and grow client database professionally, accurately, and responsibly to provide the best possible service...
What you'll be working on: Respond to customer inquiries via phone, email, chat, or social media. Provide accurate and detailed..., Compliance, IT) to resolve escalated issues. Maintain accurate records of user interactions and generate service reports. Compile...
Job Description Follow up with Corporate customers on collections & payment matters, including supporting customer... payment reminder, letter of demand, arrange termination of service & debt recovery actions Conduct credit assessment...
and customer needs Tanggungjawab Job Responsibilities Based on data and growth needs, improve the user stratification... and needs of VIP users, track competitive product trends in the industry, improve the platform VIP service system, and increase...
by passionate people, we deliver innovative solutions across customer service, sales, content moderation...About TDCX At TDCX, we help global brands deliver exceptional customer experiences. Powered by technology and driven...
What You Will Deliver Provide training and improvement programs to Customer Service Representatives (CSR) Assist Senior... Trainer and Customer Service Manager to attain customer service excellence and objective Liaise with Senior Trainer to develop...
through phone, email, or mail. Provide excellent customer service while addressing payment inquiries and concerns. Collaborate... policies and accounting principles in all accounts receivable activities. Receive, record, and process incoming customer...
will be required to act as front desk of the company in daily basis to handle enquiries and request from customer. He or she may also request... to work closely with overseas suppliers, export team, finance team to ensure proper service delivery, shipping and invoicing...
for improvements to processes, customer service or products. -Lead short term (3 to 9 months), defined scope projects. -Develop..., sales, retention, and quality service. Job Accountabilities - Key Accountabilities -Actively manage daily work processes...
operational or customer service field would be desirable although fresh graduates are welcome to apply Strong interpersonal.... KKday has also stepped into the field of SaaS service (Rezio) and new OMO system (KKday Marketplace) to build up the...
Job Description To achieve sales target by promoting and selling company products. To expand customer base / to increase customer counts. To sell... support, high level of service, market and product information, regulatory guidance, and market trend. To work closely...
operational costs. Ensure high customer service standards across all stores. Address customer complaints and implement service... and implement strategies to increase foot traffic and customer retention. Ensure smooth day-to-day operations across all assigned...
that assists in growing eCommerce as a channel for a portfolio of premium airport service products within Plaza Premium Group... and engage web visitors, improve online/direct channels revenue, enhance customer experience, and ensure a seamless end-to-end...
to ensure correctly posted. Ensure customer dispute for SSTC is resolved within targeted turnaround time given. Ensure auto... contracts and Service Level Agreement (SLA) to ensure quality deliverables and services. Support testing of new product...
and reduce operational costs. Ensure high customer service standards across all stores. Address customer complaints... and implement service improvements. Monitor customer feedback and make necessary adjustments to enhance satisfaction. Recruit...
skills Experience in the automotive, retail, or service industry is a plus Tanggungjawab Generate and send invoices... customer payment records and account statuses Process and verify incoming payments, including bank transfers, checks...
and governance requirements, execute the liaison between field and internal areas in order to deliver high levels of customer service... and quality standards. Resolve operational customer/distributor (or other partner) management activities (e.g. remuneration, sales...
achieves Service Level Agreements (SLA) and maintain cost effective management. Customer – Plan and organize Contact Center... are as per below Deliver world class customer service via telephone Provide a polite, professional and accurate response Manager customer...