Type : Full-time Department : Customer Service / Quality Assurance Reports to : Quality Assurance Supervisor / Manager Job Summary... to join our dynamic team. The ideal candidate will be responsible for evaluating and ensuring the quality and accuracy of customer service...
intelligence or data analyst role, preferably serving a Sales or Customer Service teams Basic Knowledge of Databases (MSSQL...The Sales Data Analyst, part of the North American Sales Operations team is responsible for improving the effectiveness...
Analyst to join our Procurement team at MBPS. In this role, you will be responsible for ensuring effective risk management... customer requests, and replying as the face of the Vendor Governance Managers Assess the complexity and risk level of the...
. Demonstrate problem solving and decision making ability within a competitive customer facing service operation/environment...The Training & Quality Analyst is responsible for leading the definition, implementation and integration...
Analyst is responsible for multi-site real-time monitoring, queue management, tracking of schedule adherence and management... of resources driven by real time trends to ensure consistency in Service Level performance. Have the skills and knowledge for the...
attention to detail, proactive, curious, analytical with a strong background in customer service and a good understanding... The Opportunity The Business Systems Analyst will be responsible for supporting and maintaining critical digital wealth...
Company Summary: Majorel supports clients all over the world to successfully shape their customer relationships... customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impact...
in broad objectives. Must be self-managed. Customer Service - Strong customer service skills and the ability to effectively...
in broad objectives. Must be self-managed. Customer Service – Strong customer service skills and the ability to effectively...
, flexibility, high-quality customer service, effective verbal and written communication skills, and teamwork to accommodate the...
identify process streamlining and automation opportunities, and influence actions to implement provide prompt service to setup... applications quickly, use judgement, and deliver timely and quality results Strong professional judgment, accountability, customer...
knowledge. Must have Skills : Service Desk Voice Support, French Good to Have Skills : Job Requirements : A CL 11 French... bilingual speaking Support contributes to ensuring that services are delivered to meet customer business needs and expectations...
knowledge. Must have Skills : Service Desk Voice Support, French Good to Have Skills : Job Requirements : A CL 11 French... bilingual speaking Support contributes to ensuring that services are delivered to meet customer business needs and expectations...
(written and verbal), customer service, multi-tasking skills. Preferred Qualifications In-depth credit operations knowledge...
, efficiencies, cycle time, quality, and service Report on operational metrics, conduct data and business analysis, and present... efficiency and effectiveness. Participate in cross-functional meetings to resolve recurring customer issues. Establish...
of experience participating in process and performance improvement projects as a Business/Process/Data Analyst for customer service..., customer experience management, forecasting, capacity planning, scheduling, real-time management, transitions, SLA Management...
services and optimizing operations throughout the company including but not limited to Customer Service, Case Management...As a Quality Analyst at Freedom Mobility Center, your functional responsibilities span across various areas and teams...
: Superior level of customer service is provided by interacting directly with our customers to achieve the best possible outcome.... You will act as first point of contact for all customer and merchant fraud issues. In addition, the Fraud Detection will ensure...
& performance improvement projects as Business/Process/Data Analyst for customer service operations in the insurance, BPO... improvement projects for key support functions such as: recruitment, training, quality, customer experience management...
Accounting Analyst I plays an important role for the Record to Report department, since the main objective is to process general... position. 4 years of experience in similar positions. Shared Service Centers experience. B2 English Level. MS Office...