Desk objectives ͏ Do 1. Be responsible for primary user support and customer service a. Respond to queries... of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro's Service...
objectives ͏ Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal.... Performance Parameter Measure 1. Service Desk Delivery Adherence to TAT, SLA as per SoW Minimal Escalation Customer...
Desk objectives ͏ Do 1. Be responsible for primary user support and customer service a. Respond to queries... of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro's Service...
Consultant, GDS PAS, Mobile Talent Operate Education-Graduate/post-graduate in communications/ service management/CRM/business... in a managed service set up will be an advantage as well The People Advisory Services (PAS) mobility business is focused...
Requests • Demonstrate exceptional customer service skills both verbal and written Handle incoming queries and help requests...POSITION DESCRIPTION Position Purpose The purpose of this position is to provide exceptional IT internal customer...
Desk objectives ͏ Do 1. Be responsible for primary user support and customer service a. Respond to queries... of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro's Service...
objectives ͏ Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal.... Performance Parameter Measure 1. Service Desk Delivery Adherence to TAT, SLA as per SoW Minimal Escalation Customer...
objectives ͏ Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal.... Performance Parameter Measure 1. Service Desk Delivery Adherence to TAT, SLA as per SoW Minimal Escalation Customer...
, on-budget and with highest levels of customer satisfaction. Under the direction of department and company leadership..., departmental, customer, product and project level execution. Uses expertise in data visualization and analytics to develop dynamic...
objectives ͏ Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal.... Performance Parameter Measure 1. Service Desk Delivery Adherence to TAT, SLA as per SoW Minimal Escalation Customer...
Company Description About m360 Research: m360 Research is a full-service market research agency specializing in the..., 27001). International fieldwork services are complemented by full service advanced analytics to power data-driven decision...
with Preventive Maintenance, Sales & Service Contract and Warranty processes and Pricing Management. • Experience with Customer...Greetings, Responsibilities: In the functional area of SAP Sales and Service process work with Global Business...
Job Purpose This exciting, fast-paced internal facing role requires an excellent customer-oriented communicator... across the globe. This role offers an individual with the skills to manage a team of service desk analysts and ensure that the...
environment. Ability to adapt to change and respond quickly. Should be able to handle incidents/service requests and change... requests. Excellent customer handling skills Good problem -solving skills Willing to work in 24X7 rotational shifts. Hybrid...
Assurance Ensure ITSM compliance for all incidents and service calls Ensure SLA compliance for all incidents and service calls... Ensure usage of documents from the KB for proper resolution of incidents and service calls Ensure adherence to Incident...
Responsible for design, develop solutions for external clients for their business needs including technology, service...-to-End presentation sessions/discussions with key internal and customer stakeholders during the RFx cycle. o Interlock...
Assurance Ensure ITSM compliance for all incidents and service calls Ensure SLA compliance for all incidents and service calls... Ensure usage of documents from the KB for proper resolution of incidents and service calls Ensure adherence to Incident...
Responsible for design, develop solutions for external clients for their business needs including technology, service...-to-End presentation sessions/discussions with key internal and customer stakeholders during the RFx cycle. o Interlock...
Responsible for design, develop solutions for external clients for their business needs including technology, service...-to-End presentation sessions/discussions with key internal and customer stakeholders during the RFx cycle. o Interlock...
Responsible for design, develop solutions for external clients for their business needs including technology, service...-to-End presentation sessions/discussions with key internal and customer stakeholders during the RFx cycle. o Interlock...