. Excellent English communication and customer service skills. Flexibility for occasional 24x7 shifts during BCP or business... quality of service to end users throughout the resolution process. Engage engineering teams and product owners to assist...
What are your Key Responsibilities? As a Customer Service Representative, you'll be at the forefront of customer interactions.... Excellent customer service and people skills. Strong organizational abilities and attention to detail. Decisiveness...
agent, customer service representative or Network and Datadog background Knowledgeable and experienced with the following...Job Responsibilities: Will act as the first point of contact for customer end-users for all issues, inquiries...
Strong communication, persuasion, and negotiation skills Experience in sales, customer service, and/or real estate preferred...Legally market and sell real estate properties in the Philippines. Did you know that the name "Real Estate Agent...
experience from a BPO/Call Center/Shared Services Customer Service and Sales industry Demonstrated understanding of call center.../customer service environment and a good knowledge of customer service and sales operations. Experience communicating...
, Attendance & Schedule Adherence Reports, Summary Reports, Agent Trace Reports, etc.) to drive performance and customer..., You Can Expect Culture of Service - to be treated like you are the customer from day one Teamwork - belonging to a supportive...
Services Customer Service and Sales industry Demonstrated understanding of call center/customer service environment and a good... knowledge of customer service and sales operations. Experience communicating effectively across all levels of the organization...
and reporting training effectiveness through agent life cycle performance: New Hire, Grad School and 0-30 production. Create... if that’s “Your Greater” About ResultsCX: ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design...
, analyze, and report on training effectiveness by examining agent performance and recommending changes to existing training... material and/or communication. Work collaboratively with site and account operations, customer experience, and the client...
Join a Thriving Global Team and Advance Your Career as Brand Compliance Agent! Are you ready to take your career.... We are seeking a Brand Compliance Agent to join our talented team in Manila. This is a unique opportunity for a detail-oriented...
organization's policies and compliance standards. The Procurement Operations Lead will function as a change agent to support...-functional staff Continually seeks opportunities to increase customer satisfaction and deepen client relationships Essential...
; ensures client/customer goals are met by analyzing work requirements/expectations, variables, volume, and staffing... scheduling matrices that ensure achievement of service level, schedule adherence and other financially impacting goals, using...
activities. He or she will also be accountable for customer and client escalations, agent productivity and is expected to be the... is responsible for managing a team of ambassadors whose focus is to provide great customer experience, upsell customers for them...
for all Percepta programs, with an emphasis on balancing service level goals with agent schedule efficiencies through short-term... in Workforce Management; with experience in real time service level management and agent scheduling. · Advanced user of MS Excel...
and continuous improvement initiatives. Responsibilities: Analyze current customer service processes and identify gaps or defects... to improve overall effectiveness Define/recommend process improvements to meet current and future customer service needs...
to drive process and continuous improvement initiatives. Responsibilities Analyze current customer service processes... customer service needs/standards Quality analyst will ensure that customer needs are being met by current processes (e.g...
agent teams, locally manufacturing our products, and working with logistics partners to ensure our products reach... nutraceutical industry by focusing on transparency, integrity, and customer satisfaction. As a startup, we are constantly seeking...