/ Customer Engagement Engages the client or the clients representative (e.g. account manager, operation specialist, process... service by monitoring standards and/or advising Account Managers and Team leads of potential problems....
a Collection's analyst with at least 2+ years F&A experience in a large customer-oriented corporate environment... and solve our customer's problems. Providing prompt, efficient, detailed, customer-oriented service to customers. Escalating...
to reduce inefficiencies by designing macros Delivery of all designated reporting activities as detailed in Service Menu... year of experience as Reports Analyst in BPO/Contact Center set up Excellent oral and written communication skills...
like you To apply, you need to be: Team player with qualities including communication and writing skills, customer service, attention to detail...Job Description Your responsibility as a Senior Analyst will be the performance, integrity and security of a database...
ROLE SUMMARY Our client is looking for a Senior Product Support Analyst to join their rapidly growing company in... to service level agreements (SLAs) Create and maintain comprehensive documentation, including troubleshooting guides, knowledge...
. With one (1) year experience as a Quality Assurance Analyst in a Call Center/BPO Setting. Customer Service, Sales or Collection... Assurance Analyst is responsible for monitoring and evaluating collection calls/transactions, delivers feedback to Team Leaders...
(2) years experience as a Quality Assurance Analyst in a Call Center/BPO Setting. Customer Service, Sales or Collection... Assurance Analyst is responsible for monitoring and evaluating collection calls/transactions, delivers feedback to Team Leaders...
and develops all the assigned representatives Improve the quality monitoring system of customer service center, implement the... the trend of service quality, provide timely feedback and guide the correction Coordinates the phone, email and live chat...
Job Description The _ Investment Document Quality Assurance Analyst _will perform the functions outlined... below: Automate and analyze Customer platform subscription, transfer, and redemption documents Maintain and update all documents...
and develops all the assigned representatives Improve the quality monitoring system of customer service center, implement the... the trend of service quality, provide timely feedback and guide the correction Coordinates the phone, email and live chat...
ROLE SUMMARY Our client is looking for a Senior Product Support Analyst to join their rapidly growing company in... to service level agreements (SLAs) Create and maintain comprehensive documentation, including troubleshooting guides, knowledge...
and trends. Identify process gaps, inefficiencies, and areas for enhancement in customer service operations, and propose...! Job Description: As a Quality Assurance Specialist, you will play a crucial role in maintaining the highest standards of service delivery...
and trends. Identify process gaps, inefficiencies, and areas for enhancement in customer service operations, and propose...! Job Description: As a Quality Assurance Specialist, you will play a crucial role in maintaining the highest standards of service delivery...
The Accounting Analyst for AR and Revenue is responsible for processing customer payments and performing customer... account reconciliations, participates in the month end closing and perform ad hoc tasks as assigned by the Senior Accounting...
JOB TITLE: Executive Quality Analyst ACCOUNT: Healthcare Shift/Workdays: Rotating schedule Work Set-up: Onsite (Science... of associates and ensure delivery of service level quality metrics per our customer agreement in alliance with our core values...
for working across multiple departments to support the downmarket Account management and retention programs. The Analyst... suite especially MsExcel, mail merge, very keen on details and organize Critical thinking Skills -Customer Service - high...
developed customer service and care capabilities - able to demonstrate relationship and stakeholder management. Why join Cushman...Job Title Data Analyst Job Description Summary Job Description The Data Analyst is responsible collecting, organizing...
Sales Support Analyst About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital... - from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower...
of associates and ensure delivery of service level quality metrics per our customer agreement in alliance with the company's core..., feedback and approval. Demonstrate strong customer service ethic in the team through active communication, regular updates...
Customer Care Senior Analyst Background on what ING is about (Generic ING background): ING Hubs Philippines (ING Hubs...! Job Overview As a Customer Care Senior Analyst, you will be a part of a team with other Customer Care Specialists, and a Circle...