Support Agent - Hotels Department Customer Service Operations Center Full Time ð¢ About DIRECT Direct... is a leading Saudi company and one of the largest in the Kingdom’s travel and tourism sector. We believe that travel is a passion...
of Visa Dispute Management Service (VDMS). Extended role is supporting Disputes, Visa Resolve Online service, providing Client... experience in a customer support/Account Management role in financial services, software or information services Experience...
Analysis: Conduct requirements analysis and translation to understand service components, standard service offerings...), service schedules, and contractual drafting. Financial Analysis: Perform detailed price and cost analysis, including creation...
. Collaborate with sales teams to understand customer needs and contribute to compelling proposals for hybrid cloud solutions... with operational and service delivery experience: o Hybrid Cloud: SDDC, HCI, AWS & Azure Solutions o Public Cloud Adoption...
service components, standard service offerings, and potential gaps. Leadership: Lead teams collaboratively to achieve...: Possess detailed commercial understanding, including terms and conditions (T&Cs) and service schedules, as well as contractual...
Line of Service Advisory Industry/Sector Technology Specialism Advisory - Other Management Level Administrative..., business strategies and customer usage of products. You will be responsible for defining architectural principles, analysing...
with accurate reporting to management and keeping detailed sales records. Service existing customers to Informa standards... and maintain & build long-term customer relationships. Liaise with overseas offices and international representatives of Informa...
Line of Service Advisory Industry/Sector Technology Specialism Advisory - Other Management Level Manager... apps, chatbots, and social integrations. Define integration patterns across customer-facing systems, core platforms...
Customer Success leadership team to enhance strategic business processes and analysis. You'll serve as a thought partner... Director, Customer Success Operations. Responsibility Provide thought leadership regarding data and actionable insights...
Line of Service Advisory Industry/Sector Not Applicable Specialism Advisory - Other Management Level..., Business Process Analysis, Communication, CRM Analytics, CRM Implementations, CRM Project Management, Customer Journey Analysis...
Line of Service Advisory Industry/Sector Not Applicable Specialism Advisory - Other Management Level Senior... Development, Business Process Modeling, Communication, Competitive Analysis, Creativity, Customer Needs Analysis, Customer...
communicator, able to articulate key business messages to diverse audiences Proven track record in customer service, account...Line of Service Advisory Industry/Sector Technology Specialism Advisory - Other Management Level Manager...
Line of Service Advisory Industry/Sector Technology Specialism Advisory - Other Management Level Senior Associate... for process and product improvement. Support customer transformation projects, through planning and conducting testing...
, customer satisfaction, and support issues. Ensure compliance with SLAs (Service Level Agreements) and internal KPIs... process improvements to enhance service efficiency. Occasionally travel to client sites for escalated issues or major system...
. Develop and deliver training programs covering food safety, customer service, leadership, and operational skills. 2. HR... functions, including maintenance, facility management, and vendor/service agreements. Maintain secure filing, digital archiving...
: A: Creative Problem Solving and Decision Making B: Customer Service Excellence C: Team Spirit D: Interpersonal Communication...: A: Communication Skills B: Team skills C: Ability to learn D: Initiative E: Customer focus V: Key Performance Indicators...
: A: Creative Problem Solving and Decision Making B: Customer Service Excellence C: Leadership & Motivation Benefits offered... B: Coaching and mentoring C: Results orientation D: Initiative E: Customer focus V: Key Performance Indicators...
Route-to-Market model to ensure effective coverage, visit effectiveness, and service quality Manage and control indirect... clear action plans Ensure territory database and customer segmentation are accurate and regularly updated EXPERIENCE...
Management skills Willingness to travel as required Core Functional Competencies Customer at the Center The ability...' regulations. Duties and Responsibilities Leadership & Monitoring: Sustain Customer Centricity approach via build and maintain...
of service delivery, based on own knowledge and experience. Understanding customer requirements and based on own skills... DESCRIPTION: Customer Success Services (CSS) is an organization providing tailored mission critical support services for the full Oracle...