. Address customer concerns, complaints, and service issues in a professional and empathetic manner. Investigate problems... Respond promptly to customer inquiries via phone, email, chat, or social media platforms. Provide accurate and helpful...
feedback on the efficiency of customer service processes. Creates SAP Order Acknowledgements and / or convert them to Sales...
standards to ensure contact handling accuracy and operational effectiveness Uses customer service and sales skills to optimize... discipline. Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage...
feedback on the efficiency of customer service processes. Creates SAP Order Acknowledgements and / or convert them to Sales...
. Address customer concerns, complaints, and service issues in a professional and empathetic manner. Investigate problems... Respond promptly to customer inquiries via phone, email, chat, or social media platforms. Provide accurate and helpful...
outreach. Providing feedback on the efficiency of the customer service process. Acknowledge and resolve customer complaints... Attend to customer enquiries (Via incoming call, fax, walk in and email) Attend to walk in customers Process order...
feedback on the efficiency of the operations and customer service process Work with various teams to develop a statement... To maintain a professional, positive and empathetic attitude at all times Provide professional and excellent customer support...
. Address customer concerns, complaints, and service issues in a professional and empathetic manner. Investigate problems... Respond promptly to customer inquiries via phone, email, chat, or social media platforms. Provide accurate and helpful...
Enhance customer experience through good customer service and ensure the smooth running of customer service counter operations.... Develop service procedures, policies and standards and lead the continuous improvement of customer care process resulting in...
Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers... Develop service procedures, policies and standards Keep accurate records and document customer service actions...
Respond to customer queries and concerns with the aim of achieving excellent service standard Follow up promptly... Handle calls and emails promptly by providing accurate and timely information, alternatives and solutions to customer orders...
skills Excellent communication, interpersonal, and customer service skills. Competitive remuneration package... Answering incoming phone calls and make appointment for customer. Receiving and sorting daily mail. Directs visitors...
Enhance customer experience through good customer service and ensure the smooth running of customer service counter operations.... Develop service procedures, policies and standards and lead the continuous improvement of customer care process resulting in...
Attend to customer's enquiries on job order status, availability and co-ordination of tasks etc. Execution of customer.... Use of Trade-net to provide the Value-Added Service of permit declaration for customers Prepare orders for Planner and follow-up...
charge of closing of work orders and invoicing to customer Maintain SOP/Work Instruction for customer service process Track... arrangement for warehouse export overtime for shipment when needed Answer any customer query Coordinate with inter department...
feedback on the efficiency of the operations and customer service process Work with various teams to develop a statement... To maintain a professional, positive and empathetic attitude at all times Provide professional and excellent customer support...
problems. All customer service request and any follow-up interaction is logged into CRM accurately and timely. Assist in... processing and invoicing Local and Export spare part orders. Preparation and generation of weekly customer service report...
feedback on the efficiency of the operations and customer service process Work with various teams to develop a statement... To maintain a professional, positive and empathetic attitude at all times Provide professional and excellent customer support...
Enhance customer experience through good customer service and ensure the smooth running of customer service counter operations.... Develop service procedures, policies and standards and lead the continuous improvement of customer care process resulting in...
feedback on the efficiency of the operations and customer service process Work with various teams to develop a statement... To maintain a professional, positive and empathetic attitude at all times Provide professional and excellent customer support...