. Address customer concerns, complaints, and service issues in a professional and empathetic manner. Investigate problems... Respond promptly to customer inquiries via phone, email, chat, or social media platforms. Provide accurate and helpful...
Enhance customer experience through good customer service and ensure the smooth running of customer service counter operations.... Develop service procedures, policies and standards and lead the continuous improvement of customer care process resulting in...
Attending to customer's enquiries at Walk-in Service counter Handle and resolve customer complaints Maintain of stock...
. Service-oriented with strong interest in developing a customer-focused career. Pleasant personality and able to work... effectively in a team. Prior customer service experience (either frontend or backend) Prior call centre experience...
problems. All customer service request and any follow-up interaction is logged into CRM accurately and timely. Assist in... processing and invoicing Local and Export spare part orders. Preparation and generation of weekly customer service report...
Enhance customer experience through good customer service and ensure the smooth running of customer service counter operations.... Develop service procedures, policies and standards and lead the continuous improvement of customer care process resulting in...
feedback on the efficiency of the operations and customer service process Work with various teams to develop a statement... To maintain a professional, positive and empathetic attitude at all times Provide professional and excellent customer support...
smooth customer transactions at all times and provide quality customer services Proactive contact and engage customers... performance indicators Acquire a strong knowledge of the products and services, culture and processes Provide quality customer...
feedback on the efficiency of customer service processes. Creates SAP Order Acknowledgements and / or convert them to Sales...
charge of closing of work orders and invoicing to customer Maintain SOP/Work Instruction for customer service process Track... arrangement for warehouse export overtime for shipment when needed Answer any customer query Coordinate with inter department...
feedback on the efficiency of customer service processes. Creates SAP Order Acknowledgements and / or convert them to Sales...
feedback on the efficiency of customer service processes. Creates SAP Order Acknowledgements and / or convert them to Sales...
Attending to customer's enquiries at Walk-in Service counter Handle and resolve customer complaints Maintain of stock...
feedback on the efficiency of the operations and customer service process Work with various teams to develop a statement... To maintain a professional, positive and empathetic attitude at all times Provide professional and excellent customer support...
customer support to our corporate customers, including end-to-end management of customers' orders and requests Respond... promptly to customers' inquiries, quotations, service support and documentation Update customers on their order status...
customer support to our corporate customers, including end-to-end management of customers' orders and requests Respond... promptly to customers' inquiries, quotations, service support and documentation Update customers on their order status...
outreach. Providing feedback on the efficiency of the customer service process. Acknowledge and resolve customer complaints... Attend to customer enquiries (Via incoming call, fax, walk in and email) Attend to walk in customers Process order...
feedback on the efficiency of the operations and customer service process Work with various teams to develop a statement... To maintain a professional, positive and empathetic attitude at all times Provide professional and excellent customer support...
Enhance customer experience through good customer service and ensure the smooth running of customer service counter operations.... Develop service procedures, policies and standards and lead the continuous improvement of customer care process resulting in...
Enhance customer experience through good customer service and ensure the smooth running of customer service counter operations.... Develop service procedures, policies and standards and lead the continuous improvement of customer care process resulting in...