inquiries on Shopee, Lazada and TikTok (Singapore, Malaysia, and Philippines region) through a unified service platform...: Report recurring technical issues or customer sentiment trends to the Marketing and Product teams to help us improve...
RESPONSIBILITIES Customer Service Team Leader is responsible for the day-to-day customer service operations...-functional teams and other internal stakeholders, Customer Service Team Leader will lead the performance review of customer...
everything possible. The Customer Service Representative is responsible for the direct communication with the customer and various departments... whilst improving your knowledge of international business. This position reports to the Customer Service Supervisor...
Job Title/Position: Customer Service Representative Work Location: Kuala Lumpur, Malaysia Job Type: Permanent Language... Service Experience is required Job Overview: We are seeking a dedicated and enthusiastic Spanish-speaking Customer Service...
and more. What Do We Expect From You As a Data Analyst for Customer Service Operations reporting to a Manager, you will play a key role... in ensuring smooth and data-driven operations in Global Business Services (GBS), focusing on Customer Service Operations...
support by taking full ownership of customer issues from initiation to resolution, ensuring service recovery, timely... or equivalent Min 3 years' experience in customer service or contact centre with at least 1 year working related experience...
It's a Customer Service Support where the job is required to work in shift based on rotation basis . The job is mainly... of the customer Handle customers' inbound call efficiently in meeting the Service Turnaround target Use customer service...
with strong customer service orientation Strong computer navigation skills and PC Knowledge Ability to effectively communicate...Essential Functions/Core Responsibilities Ensure service delivered to our customers meets contractual Key Performance...
of customer service processes, knowledge bases, and training materials. Perform with other ad-hoc duties as per assigned from time... and interpersonal skills with certain level of customer service knowledge and belief. Excellent team player and high working efficiency...
RESPONSIBILITIES Customer Service Officer is responsible for the day-to-day customer service operations of Travel... and Consumer Beauty products, each Customer Service Officer will be responsible for their assigned sub-region/customer group/key...
vendor Minimum SPM qualification; diploma or higher preferred Prior experience in customer service, call center, or live chat...About The Team Job Description: Handle incoming buyer chats via Shopee's live chat platform Deliver excellent customer...
We're Hiring: Customer Service Representative (Mandarin Speaker) Location: KL Sentral Start Date: 19th January 2026... and professional customer experience What We Offer: Best Salary KPI-based performance bonus Paid training & career growth opportunities...
experience through customer service and image enhancement opportunities. To assist in referral and cross selling of deposits... for the renewal of all contracts and licenses. Customer Ensure an efficient customer service level in order to meet SLA...
in managing overseas customer service center delivery - Well-developed service delivery and operational management methodologies... for user experience, cost efficiency, and organizational health - Focus on user service experience by analyzing daily service...
About this Position We are searching for a talented Customer Service and logistics Team Lead to ensure our company... successful candidate should also have an in-depth knowledge of advanced SAP SD & MM module. What You ll Do Lead end-to-end customer service...
Are you inspired by getting the best solution for your customer As a Customer Service Associate, the role...; deliver high quality standards and service level to serve the existing customer to handle accident (and road side assistance...
For In You A Diploma in finance, customer service & relations, linguistics, crypto-related studies, or a related field. At least 2 years...
to daily chat inquiries on Shopee, Lazada and TikTok (Singapore, Malaysia, and Philippines region) through a unified service... Loop: Report recurring technical issues or customer sentiment trends to the Marketing and Product teams to help us improve...
with accuracy and efficiency. As a Customer Service Representative, you will: Meet defined service expectations by analysing... are kept informed of any impact to their service Assist Customer Support Team Leader with day-to-day supervision of the...
managing teams and 5+ direct reports in the Customer Service field. - Proficiency in English... Service Excellence team provides world-class service and experience for customers and creators. The Team Lead will act as the...