Taguig City, Metro Manila, Philippines Customer Experience - Risk Operations / Full-time Employee / Hybrid... regarding their reports in a timely manner and within the Service-Level Agreement. Manage a team that conducts customer inbound...
regarding their reports in a timely manner and within the Service-Level Agreement Manage a team that conducts customer inbound... has an outcome and actions are taken after investigating Coordinate with other teams to cascade customer concerns and escalate newly...
Procurement Operations, Systems & Data Analytics Lead reports to the Head of Procurement & Vendor Management and acts as a key..., and the benefits being offered by the competitors are tempting. However, MEDICard has taken the lead in providing innovative...
and procedures. Collaborate with the customer service and operations teams to address and mitigate fraud risks. Conduct regular... fraud risk assessments and provide recommendations for improvement. Prepare and present detailed reports on fraud trends...
. Develop and implement fraud prevention strategies and procedures. Collaborate with the customer service and operations teams... to address and mitigate fraud risks. Conduct regular fraud risk assessments and provide recommendations for improvement...
Summary/Description: Manage a team of CSR associates in BPO operations. Main objective of the role... all customer escalations and complaints. Key Qualifications: Amenable to work in shifting schedules. Amenable to work ONSITE...
processes. * Assist in hiring Lead transition planning for new process or business Qualifications 3+ years of operations... business of the operations department while balancing the responsibilities of various business lines such as business analysis...
. -Assist in hiring -Lead transition planning for new process or business Qualifications: 2+ years of operations... of the operations department while balancing the responsibilities of various business lines such as business analysis, vendor...
Job Description: Director - US Consumer Services Operational Risk You Lead the Way. We’ve Got Your Back. #10th... operations and decision-making Track and analyze key risk indicators (KRIs), providing insights into risk trends and areas...
Job Description: Manager - US Consumer Services Operational Risk You Lead the Way. We’ve Got Your Back. #10th... operations and decision-making Track and analyze key risk indicators (KRIs), providing insights into risk trends and areas...
Job Description: Analyst - U.S. Consumer Services (Operational Risk Management) You Lead the Way. We’ve Got... practices into daily operations and decision-making Support the tracking and analysis of key risk indicators (KRIs), providing...
looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Risk and Control Officer Work... Dynamics ROLE AND RESPONSIBILITIES OVERALL ROLE The Risk and Control Officer performs analysis, review and tracking...
improve customer experience. Identify potential risks, develop contingency plans, and lead team optimizations. the... a hybrid work schedule. This is a People Manager/ People Leader role. The Manager of Recruitment Operations is a key player...
Responsibilities: Cash Operations Manage and control daily operations and administration of the cash operations unit covering cash...'s operation risk management procedures Ensure timely adherence to SLA, regulations and internal procedures and policies, including...
o Makes recommendations to properly resolve customer issues. Escalates complaints and queries to Branch Operations Head... in coordination with Risk and OSH. Coordinate with Branch Operations Head and Corporate Services all logistical requirements, monitors...
for traditional and new-age businesses with a focus on customer-centricity, financial risk-taking, and high-quality service delivery... for clients. Role Description This is a full-time on-site role for a Customer Support Operations Manager at iOPEX Technologies...
. - Lead delivery and outsourcing efforts for our global Order to Cash (O2C) operations. - Oversee all service delivery...Responsibilities Team Introduction The Finance AR Team is in charge of the full O2C process, from credit risk...
Role Title: Business Operations and Admin Executive Location: BGC, Philippines Terms & Conditions: Full Time... around us. You will lead innovations, big and small, that will make our business win and grow. You will learn from brilliant business leaders...
an impact. Join us! Key Responsibilities: Cash Operations Manage and control daily operations and administration of the... cash operations unit covering cash counter, check clearing, time deposit, audit confirmation and related regulatory...
operations and enhance customer experience. 4. Conduct regular reviews and assessments of existing processes to identify... bottlenecks and recommend enhancements. 5. Lead, mentor, and manage the operations team. 6. Foster a culture of continuous...