and maintain strong relationships with key accounts, ensuring a high level of customer satisfaction and retention. Drive cross... and Engineering teams to communicate customer feedback and influence future product developments. Lead quarterly business reviews...
strategies for customer retention and negotiate and secure renewal agreements and cross-sell contracts Create and deliver... with our product and services team to ensure each new customer can quickly adopt and gain value from our solutions Lead...
programs and resources (e.g., presentations, webinars, workshops, toolkits) for our Brand Partner team that lead to customer... retention and growth Create and deliver training programs on a variety of topics, including product knowledge, customer success...
impact. The Details Customer Strategy & Segmentation Lead the development and ownership of a comprehensive Customer... Lead cross functional working group across the business to develop action plans to improve our customer experience and own...
interactions. Your empathy, combined with a strong focus on customer centricity, advocacy, and retention, will be key... levels of customer engagement and satisfaction with a focus on customer centricity, advocacy, and ultimately retention...
impact. The Details Customer Strategy & Segmentation Lead the development and ownership of a comprehensive Customer... Lead cross functional working group across the business to develop action plans to improve our customer experience and own...
product development and support activities with the customer's business case and strategy. Lead and manage multi-year, cross... to do their best work. The Customer Success Manager will manage customer loyalty and adoption of Saviynt's innovative services...
We are seeking a strategic and results-driven Customer Experience (CX) Director to lead initiatives that optimise the... with stakeholders, and execute the CX strategy to improve satisfaction and retention across the existing customer base Future proof...
scale knowledge base transfer and increases in retention. Partner with the Sales team on Customer feedback of interest... and opportunity Evangelism and Enablement Lead technical product evangelism as a trusted advisor from Nintex to the customer...
, retention, and expansion. Reporting to the Director of Customer Growth, you will drive team strategy and execution, ensuring.... Key Responsibilities Team Leadership and Development: Lead, coach, and mentor a team of Customer Growth Account...
our customers and Palo Alto Networks success. Reporting to the EMEA SASE Customer Success Sr Manager, in this role you will lead... an internationally dispersed team of Customer Success Managers, responsible for managing strategic and enterprise accounts...
a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks' cloud-based software suite includes Freshdesk (omni...-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk...
our customers and Palo Alto Networks success. Reporting to the EMEA SASE Customer Success Sr Manager, in this role you will lead... an internationally dispersed team of Customer Success Managers, responsible for managing strategic and enterprise accounts...
a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks’ cloud-based software suite includes Freshdesk (omni...-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk...
Director or Marketing Services to oversee campaigns, client relationships and lead a team to provide a customer-centric... If you are a proactive and personable Customer Success Lead, Senior Customer Success Manager or Head of Customer Success...
with growth and retention of customers. Remote based position About the Role: In this opportunity as a Sr. Customer Success... efficiency, retention, and growth within your customer base Key Deliverables Develop relationships and optimize Concierge...
of Customer Success to lead our North American Customer Success team for Genius Sports' advertising products, specifically the... by identifying upsell and cross-sell opportunities while ensuring high customer retention and satisfaction. Operational Excellence...
opportunities and driving revenue from Zeelo's services. The role will directly lead a team of 6 people, including 5 Customer... by ensuring we build long-term, profitable customer relationships. Through a focus on retention, expansion, and customer advocacy...
opportunities and driving revenue from Zeelo's services. The role will directly lead a team of 6 people, including 5 Customer... by ensuring we build long-term, profitable customer relationships. Through a focus on retention, expansion, and customer advocacy...
data in legally sanctioned investigations. What is your mission? The Director of Customer Success will lead a team... objectives to drive NRR growth and customer retention. Work with a customer-first mindset while balancing the needs of the team...