. Addresses immediate service needs of all end users regardless of Business Unit affiliation. Key Skills Good time management... business. Strong customer service orientation, able to understand and meet the needs of a diverse client base in a positive...
or other frequency dictated by the business. The Role As a part of GM's Global Business Solutions (GBS) People Services you hold... a focus on driving operational and tactical tasks. You are customer-facing, call-handling, with specialized skills and subject...
, speed, and safety. Quality Management: Deliver excellent customer experience in query resolution aligned to People..., and ensuring that practical problem solving is applied to any process gaps and critical escalations. Relationship Management...
, influence others, and manage customer expectations. Demonstrated success in customer relationship management. Self-starter... support, back office support and customer performance reporting. Job Scope This is a mid-level professional role...
ISO Relationship Management, Sales, or merchants regarding accounts when needed to verify information. Uses advanced... large complex accounts for Corporate Credit review. Interact with ISO Relationship Management, Sales, and Senior...
Management: Maintain up-to-date records and documentation. Data Entry and Accuracy: Work predominantly with Salesforce, ensuring... precise data entry and monitoring data accuracy. Case Queue Management: Efficiently manage work requests and prioritize tasks...
and management across various aspects of HR operations. This role involves managing employee records, addressing inquiries, ensuring... and projects simultaneously. Demonstrated experience in project management, showcasing the ability to initiate, plan, execute...
needed by the partner to avoid incurring similar issue in the future. Engages customer relationship management through phone... management on issue resolutions. Helps identify and resolves pain points to continuously improve customer experience. REBATE...
to set priorities, influence others, and manage customer expectations. Demonstrated success in customer relationship...’s Global clients and processors in a 24x7 support model. Manage client inquiries using case management tool...
. Deliverable Management: Manage deliverables and communicate anticipated timelines effectively. Relationship Building: Cultivate... Management: Maintain up-to-date records and documentation. Data Entry and Accuracy: Work predominantly with Salesforce, ensuring...
Duties and Responsibilities: This role is a mixture of customer service and administrative, system-driven tasks... Actively contribute to business success by maintaining expected performance standards Responsible for effectively using the...
, etc). Project Management: Participate in customer and internal projects, including transformation. Customer Relationship Management... · General Project Management · (developing) Influencing Others · (developing) Customer/Vendor Management · (developing...
a strong and effective working relationship between the Functional and Security based SAP teams as well as the Transition Management... regardless of Business Unit affiliation. KEY SKILLS Good time management skills, with proven ability to prioritize...
or relationship management experience Proven experience contributing and aligning to a vision and translating that into practical... Technician works tickets assigned to them in workgroup buckets while prioritizing workload based on business needs. Solid...
or relationship management experience Proven experience contributing and aligning to a vision and translating that into practical... Technician works tickets assigned to them in workgroup buckets while prioritizing workload based on business needs. Solid...
Assist in the preparation and consolidation of the monthly/quarterly business reviews & management reports Facilitate... and sound methods to solve multi-faceted problems with effective solutions Relationship Management: Able to build constructive...
for any changes needed by the partner to avoid incurring similar issue in the future. ● Engages customer relationship management..., sell-in and sell-out reports from Sales Force (Dealdesk), Business Intelligence, Channel Data Management...
), which would be pre-agreed between Cybersource CS Management and the Customer. In this role, you are expected to: Provide Implementation... on the relationship management and merchant expectations Why this is important to Visa The Implementation Specialists...
, influence others, and manage customer expectations. Demonstrated success in customer relationship management. Self-starter... support, back office support and customer performance reporting. Job Scope This is a mid-level professional role...
, relationship management, technology, application development and Business management teams Coordinate and distribute client... notifications with relevant business and management approval to inform of system downtimes, service disruptions or proactive client...