as the primary contact for customer account management, handling all inquiries and concerns. Proactively engage with clients... of our solutions to meet customer needs and goals. Collaborate with various internal teams (such as Customer Service and Product...
-functional teams to streamline operations and improve the customer experience. Monitor & manage inventory plans to ensure optimal.... Prepare and present regular reports (weekly, monthly, quarterly, yearly) to management and stakeholders. Perform ad-hoc...
customer visit arrangements and virtual meeting system set-up. Procurement and asset management for IT equipment. Maintain the... or customer service positions Experience working with Chinese enterprise is an advantage Well versed in Microsoft Office suite...
on collections & payment matters, including supporting customer queries & dispute resolution, arrange refunds for terminated accounts... or offsets against other active billing accounts Send payment reminder, letter of demand, arrange termination of service & debt...
, or a related field At least 2 years of experience in a customer service role, preferably handling email and WhatsApp communications... customer accounts, addressing inquiries and maintaining satisfaction with our products and services Contribute to team efforts...
. Collaborate: Work closely with product development, customer service, and sales teams to ensure seamless support for marketing... strategies will have a direct impact on our success and are rewarded accordingly. Content Creation and Management: Produce...
of experience in accounting or finance, preferably in the consulting industry. * Knowledge of a full set of accounts, GL management... in critical roles with the expertise and solutions to provide value-added service as an outsource finance team. We handle...
to the system/equipment Customer service Achieve high levels of customer satisfaction by ensuring timely and quality...Job Responsibility Warehouse management and logistics Strategically plan and manage logistics and transportation Ensure...
, and Deposits to our existing and potential customers. Engage in cross-selling of other banking products based on customer needs... in any discipline Fluent in English, Mandarin & Malay Passionate in wealth management / investment sales / client engagement Mature...
their needs and providing tailored solutions. Ensuring excellent customer service through regular client follow up... achievement of the sales target set by Training Manager, N+1. Accurately summarize customer needs, prepare training proposal...
on collections & payment matters, including supporting customer queries & dispute resolution, arrange refunds for terminated accounts... or offsets against other active billing accounts ⦁ Send payment reminder, letter of demand, arrange termination of service...
Communication Problem Solving Customer Relationship Management (CRM) Time Management Important Information Never provide... and tools. Valid driver's license and access to a vehicle for client visits. Sales and negotiation skills. Excellent customer...
Job Description ⦁ Follow up with Corporate customers on collections & payment matters, including supporting customer... payment reminder, letter of demand, arrange termination of service & debt recovery actions ⦁ Conduct credit assessment...
/customer service role. - Exceptional communication and interpersonal skills. - Ability to handle rejections and remain... positive under pressure. - Strong organizational and time-management abilities. - Basic computer proficiency and familiarity...
compliance of Customer Service Standards adopted by the Company. Ensure compliance of the Quality Objectives adopted by the... within personal authorization limit set by the Company. Provide a prompt and efficient claims service to claimants and intermediaries...
.Responsible for Incident, Service Request, Change, and Problem Ticket Management. 3.Helpdesk and Field service support... and resolve all interactions abiding to the Service Level Agreement (SLA), while focusing on customer satisfaction. Escalate...
of products/services to clients Provide excellent customer service and address customer inquiries and concerns promptly Stay up... Calling Communication Skill Presentation Skill Time Management Upselling Closing Deals Customer Relationship Management...
Investigating discrepancies between systems and reporting on missing AR related transactions Collaborating with Customer Service... initiative and a hands-on attitude to get things done! Strong project management, multitasking and execution abilities...
and reporting on missing AR related transactions Collaborating with Customer Service/Operational team(s) to address inquiries... done! Strong project management, multitasking and execution abilities Strong communication skills to inspire and influence internal...
transactions Collaborating with Customer Service/Operational team(s) to address inquiries and handle exceptional cases... starter with good initiative and a hands-on attitude to get things done! Strong project management, multitasking...