Experience Cloud, focusing on case deflection self-service, comprehensive knowledge base Administer all aspects of the... security models, sharing sets, and self-service functionality. Experience with Salesforce APIs (REST, SOAP, etc.) for building...
company and take ownership of their work. Join the team and create the future of customer experience together.As a senior... experience uplift, and revenue acceleration.* Articulate the Genesys Agentic AI vision and align it to each customer's strategic...
A travel service provider in Mexico City is seeking a Client Travel Support Specialist to assist clients through... trip changes, and providing guidance. The ideal candidate should possess a customer-focused mindset...
, and knowing when to engage Service Engineers for deeper technical discussions Experience monitoring customer health metrics... years of experience in Customer Success, Account Management, or related client-facing roles in B2B SaaS or technology...
by providing them with the best experience, product, and service on the market. You will define the customer lifecycle for SMB... experience working in low-touch, high-tech Customer Success, Account Management or Sales rolesContract Type: Independent...
of experience in customer success, account management, or commercial support within contract logistics, 3PL, or supply chain... for organic growth, including renewals, upsells, and new service adoption, in alignment with customer goals and business...
the success of Gladly customers in achieving the value of relationship-based customer service using the Gladly platform...About Gladly:Uniquely powered by Customer AI, Gladly is the only CX platform that puts the customer —not tickets...
-class customer experience organisation. You will strategically define and drive every aspect of the customer journey..., from comprehensive onboarding to proactive ongoing engagement, for our diverse customer base, including Payment Service Providers (PSPs...
environment You use your experience and personality to provide excellent service You are not only receptive to feedback... but you actively seek it and look for ways to implement it Experience Needed: Excellent social skills with a bias towards customer...
.Track metrics and report on account health and workforce performance.What Were Looking ForPrior experience in customer...Customer Success & Operations Manager (Mexico)About the job Customer Success & Operations Manager (Mexico...
.Develop plans to make customer-specific deployment, technology, service or software migration a success.Be responsible... customer experience.Delegate and direct tasks, monitor the progress of customer issues and projects, and provide resolution...
be configured to meet a customer's business needs. What You Will Bring to Coupa: Proven experience in Procurement, Procure to Pay..., Source to Contract, Sourcing and Category Management, or Accounts Payable. Experience with Software as a Service...
(written & spoken)- 3+ years experience working in low-touch, high-tech Customer Success, Account Management or Sales..., and Marketing teams. You will be responsible for ensuring the success and owning the customer experience of our fast-growing small...
technical school, or equivalent experience. Customer service / support experience in HVAC, refrigeration systems, or related...SUMMARY Carel is looking for an outgoing, customer service minded individual with a strong HVAC knowledge base...
technical problem-solving and providing exceptional customer service. Key responsibilities include building AI assistants... in a relevant field and 1–3 years of technical support experience. #J--Ljbffr...
experience working in low-touch, high-tech Customer Success, Account Management or Sales rolesWorking Hours: 9:00 AM to 5:00 PM... for ensuring the success and owning the customer experience of our fast-growing small and mid-market customers.In this role...
Customer Needs Internally with Product, Sales, & Service Delivery Teams Areas of Responsibility Pre-Sales, Trials, Training... to Support Upsells by Aligning Technical Values with Customer Needs Customer & Partner Engagement - Experience Working...
and/or Automotive Dealership (sales or service), essential. **: - Experience leading a team to deliver high customer and employee... and policies for Automotive Dealers and OEM's. - Strong customer service background and experience. - Knowledge of Automotive...
(written & spoken) 3+ years experience working in low-touch, high-tech Customer Success, Account Management or Sales roles..., and Marketing teams. You will be responsible for ensuring the success and owning the customer experience of our fast-growing small...
of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer... customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading...