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Keywords: Customer Experience Insights , Location: New York City, NY

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Customer Experience Insights & Strategy Specialist

from. Our success will be built on amazing colleagues, working together. Job Overview The Specialist, Customer Experience Insights... experience (CX) research and voice-of-customer (VoC) insights while also supporting top CX strategic priorities and programs...

Company: Macy's
Location: New York City, NY
Posted Date: 20 Apr 2025

Manager Client Experience (CX) & Insights

. marketing, business, analytics). Proven experience in customer experience management, client insights, and data analytics... into actionable insights and strategies. Knowledge of customer experience methodologies and tools. Experience with CRM...

Posted Date: 16 Mar 2025
Salary: $127626 - 237014 per year

Corporate Vice President, Head of Analytics, Strategy & Experience Insights

an experienced executive to lead as the Head of Analytics, Strategy & Experience Insights, a pivotal leadership role within the...: Drive insights that shape enterprise strategies, with a strong emphasis on customer and agent experiences. Lead initiatives...

Company: New York Life
Location: New York City, NY
Posted Date: 09 Mar 2025

Corporate Vice President, Head of Analytics, Strategy & Experience Insights

an experienced executive to lead as the Head of Analytics, Strategy & Experience Insights, a pivotal leadership role within the...: Drive insights that shape enterprise strategies, with a strong emphasis on customer and agent experiences. Lead initiatives...

Company: New York Life
Location: New York City, NY
Posted Date: 09 Mar 2025

Applied Scientist, Customer - Advertiser Success & Insights, Amazon Advertising

to enhance the customer experience with online advertising. In this role, you will collaborate closely with business leaders... impressions and millions of clicks and break fresh ground in product and technical innovations every day! The Customer...

Company: Amazon
Location: New York City, NY
Posted Date: 05 Apr 2025
Salary: $136000 per year

Applied Scientist, Customer - Advertiser Success & Insights, Amazon Advertising

to enhance the customer experience with online advertising. In this role, you will collaborate closely with business leaders... impressions and millions of clicks and break fresh ground in product and technical innovations every day! The Customer...

Company: Amazon
Location: New York City, NY
Posted Date: 05 Apr 2025
Salary: $136000 per year

Vice President Business Analysis- Customer & Sales Insights and LBA Operations

The VP Customer & Sales Insights and Operations is responsible for defining and leading the teams, processes... for all customer facing teams but also build scalable solutions that deliver these insights at the point of impact. Essential Duties...

Company: Wolters Kluwer
Location: New York City, NY
Posted Date: 20 Mar 2025

US Digital Servicing–Customer Insights Con

, with a proven track record of leveraging data to drive actionable insights and improve customer experience. - Proficiency in data... best-in-class-digital solutions and leveraging data to transform customer insights into customer-first solutions - Does this sound...

Company: MetLife
Location: New York City, NY
Posted Date: 14 Mar 2025
Salary: $63000 - 84000 per year

Director, Customer Insights, RIS

in financial services (Institutional Retirement) with customer insights, market research experience, customer lifecycle modeling...: Director, Customer Insights, Retirement and Income Solutions Job Location: NY, 200 Park Avenue Alternate Job Location...

Company: MetLife
Location: New York City, NY
Posted Date: 14 Feb 2025
Salary: $126300 - 150000 per year

Research Manager, Customer Insights

products and technologies. About the Role: The Customer Insights team supports Dow Jones strategic goals.... As a Research Manager, Customer Insights, you will help grow the Dow Jones portfolio of brands by delivering best-in-class research...

Company: Dow Jones
Location: New York City, NY
Posted Date: 26 Jan 2025
Salary: $120000 - 150000 per year

(USA-NY-NEW YORK) Research Manager, Customer Insights

products and technologies. About the Role: The Customer Insights team supports Dow Jones strategic goals.... As a Research Manager, Customer Insights, you will help grow the Dow Jones portfolio of brands by delivering best-in-class research...

Company: Dow Jones
Location: New York City, NY
Posted Date: 25 Jan 2025
Salary: $120000 - 150000 per year

Associate Principal, Analytics Advisory, Analytics & Insights

. We believe that advertising, when done well, can greatly enhance the value of the customer experience and generate a positive... attribution, and trade up/cannibalization. Common marketing insights include brand switching, customer journey, and customer...

Company: Amazon
Location: New York City, NY
Posted Date: 21 Apr 2025
Salary: $138200 per year

Performance Insights Manager

the customer experience, and strengthen policy enforcement. They analyze QA scores and other business metrics (e.g... of Customer Support & Services (CSS) Performance Insights team. In addition to salary, you will also be eligible for an equity...

Company: Etsy
Location: New York City, NY
Posted Date: 20 Apr 2025
Salary: $88000 - 114000 per year

Insights Lead

at the helm, we're shifting our focus to scaling our Marketplace. We're looking for an Insights Lead to own internal... and external insights for one of our key verticals and define our key account and vertical strategy. This role presents a great...

Company: Propel
Location: Brooklyn, NY
Posted Date: 19 Apr 2025

Advertising Insights Manager, Prime Video Ads

events, webinars, email, lead nurture programs, and CRM/sales insights - Experience with Salesforce and Tableau Amazon... Amazon Originals, Live Sports, and more. We are seeking an Advertising Insights Manager to help deliver insights...

Company: Amazon
Location: New York City, NY
Posted Date: 18 Apr 2025
Salary: $112800 per year

Associate Principal, Analytics Advisory, Analytics & Insights

. We believe that advertising, when done well, can greatly enhance the value of the customer experience and generate a positive.... Common marketing insights include brand switching, customer journey, and customer penetration. Key job responsibilities...

Company: Amazon
Location: New York City, NY
Posted Date: 17 Apr 2025
Salary: $138200 per year

Consultant, Analytics & Insights, Analytics & Insights

. We believe that advertising, when done well, can greatly enhance the value of the customer experience and generate a positive... and motivated consultant, Analytics & Insights to join the team. This role is a key member of the Customer Success Team at Amazon...

Company: Amazon
Location: New York City, NY
Posted Date: 15 Apr 2025
Salary: $118200 per year

Senior Manager - Expense Management Performance Insights

and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity... achievement of these objectives. The Senior Manager - Expense Management Performance Insights within SPT is an opportunity...

Company: American Express
Location: New York City, NY
Posted Date: 10 Apr 2025
Salary: $90000 - 165000 per year

Director, Consumer Insights - Engagement and Brand

that are integrated with first party subscriber data Collaborate with the Customer Relationship Management team to provide insights... of Consumer Insights to join our team and drive primary research initiatives that establish a consumer connection to the Peacock...

Company: NBCUniversal
Location: New York City, NY
Posted Date: 10 Apr 2025
Salary: $140000 - 180000 per year

Director, Consumer Insights - Gap Brand

, you will help develop a customer-focused strategic direction for our company. Insights are used across our portfolio of brands... and Audience Intelligence teams and other key functions to enhance insights and create a holistic view of the customer Influence...

Company: Gap
Location: New York City, NY
Posted Date: 10 Apr 2025