into meaningful context and value as it relates to the business and the customer while understanding the agent’s role. Ensures good... of possible with us! Purpose The Quality Auditing Coordinator monitors and measures the quality of inbound Customer Support Centre (CSC) calls...
-tune the SOP/processes to ensure it meets with the business requirements and customer expectations. Liaise effectively... results and post deployment verification. Handle new agent contract application end to end processing within stipulated...
best and lowest-effort customer experience, whilst ensuring our processes and costs scale globally with the company’s rapid growth... whilst protecting agent well-being. You’ll be supporting and levelling up our WFM team in our quest to provide the...
The CDD Analyst will be responsible for managing the customer due diligence process, ensuring accurate screenings, risk... Agent Group Control Process (HRAGCP) evaluations, and participate in periodic process reviews with stakeholders. Comply...
The CDD Analyst will be responsible for managing the customer due diligence process, ensuring accurate screenings, risk... on applying the correct level of rigor in CDD and High-Risk Agent Group Control Process (HRAGCP) evaluations, and participate...
organization's strategic objectives. The T&E Manager's role involves acting as a trusted advisor and change agent, helping... a professional and customer focused T&E service/support Identify the competency gap in the team - plan for meeting future skill needs...
to problem-solving Customer-focused with a commitment to delivering high-quality service Previous experience in client-facing... departments, assisting in process standardization, and ensuring an exceptional client experience. This is an excellent opportunity...
of experience on Industrial sales & sales management. Preferably from Packaging industry, having customer based on Metal, Automotive... & Responsibilities: Develop and execute strategic plan to achieve sales targets and expand customer base Develop market in the assigned...
; Processing claims and adjustments as an outcome of the reconciliation. YOUR PROFILE At least 1 years of experience in a customer...YOUR JOB As a Provider Reconciliation Agent you will be part of a Global Provider Reconciliation (GPR) Team embedded...
of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose - Bridging the World... Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It...
of experience in the insurance industry (e.g., Takaful, PA, or similar). Previous experience as an Insurance Sales Agent... Join a leading financial institution known for its commitment to innovation, customer satisfaction, and empowering its employees...
ability to managed stakeholders of diverse groups e.g. from board level to call centre agent level. Significant experience in managing... products and launching new products Customer focus and a strong understanding of user experience and user centered design...
ability to managed stakeholders of diverse groups e.g. from board level to call centre agent level. Significant experience in managing... products and launching new products Customer focus and a strong understanding of user experience and user centered design...
travel agent and follow-up to ensure receive a confirmed ticket for air travel and, a travel advance, where an advance is due... in a timely and efficient manner in line with one's authority, area of expertise and resources Customer satisfaction...
Settlement client relationships. Provide excellent customer service and loan settlement services to our growing client base... managers, custodians, and agent banks. Duties & accountabilities Manage client portfolio(s)/Agency trades in our loan Trade...
based on proprietary company data. POCs on automating agent workflows such as call center, banking back-office tasks and BPO.... Applicants Identification and Verification & eKYC: Implement automated solutions for customer identity verification, anti-money...
shift role Contract Role Position: AML Operations Agent Department: Customer Management (AML Operations) Reporting to: AML...I am hiring for below Job Position : Poaition : AML Operations Agent Location : KL Salary range - Upto 7000 RM 24/7...
; Processing claims and adjustments as an outcome of the reconciliation. YOUR PROFILE At least 1 years of experience in a customer...YOUR JOB As a Provider Reconciliation Agent you will be part of a Global Provider Reconciliation (GPR) Team embedded...
agreements underpinning a portfolio of Global Credit Names. Liaise directly with Agent Banks, Ratings and Monitoring teams... for electronic transaction approvals. 1-3 years work experience in a related field, including banking or corporate lending...
), you will: Act as a change agent to drive the digitization agenda within Deals (both from an Analytic and Generative AI (“GenAI... following skills: Commercial Acumen and Big Picture Thinking: Experience in strategy, management consulting, corporate...