. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus... Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out...
complex issues and meeting customer needs. Work with customers from around the world. Required to perform 24x7 shift duties... to troubleshoot Customer Premise Equipment such as routers and switches (Cisco & Juniper). Technical escalation point Global...
. Keep the customer at the center of everything you do. The success of your work is defined by the efficiency of the platform...
. Keep the customer at the center of everything you do. The success of your work is defined by the efficiency of the platform...
and root cause analysis) Receiving and resolving complex issues and meeting customer needs. Work with customers... Telco on service level maintenance. Liaise with vendors to troubleshoot Customer Premise Equipment such as routers...
by end users. Demonstrate a good understanding of the customer's business needs with good customer service skills. Perform... and monitor incidents to ensure customer satisfaction until incident closure. Work with other teams and other group...
understanding of the customer’s business needs with good customer service skills. Perform remote assistance using basic technical... for all problems, incidents, and requests in the ticketing system. Follow up and monitor incidents to ensure customer satisfaction...
high levels of satisfaction. Manages assigned work to meet professional and efficient execution of time and customer... and other regions shore and off shore as required by the business in order to service the customer base Carry our service work to the...
entire evaluation process. Work with the Customer Success team to enable new customers and establish revenue potential... with existing customers. Support and enable partners to drive customer success and outcomes. Coordinate with support, product...
and be the 1st level incident responder. Customer Request fulfilment and system management such as Electronic Visitation... to provide timely support to customers. Customer Management and other requirements * Liaise with internal and external...
. This is a customer-facing role that reports to our Head of Technical Services and will work as part of a team to provide installation...
Able to Work In Customer-Facing Environment 5 Days / 8:30 - 5 pm / S$2,500 - 3,000 NO QUOTA for WORK-PERMITS JOB SCOPE...
Player Able to Travel to Customer Premises for Anytime 4 Days / 8:30 - 8:30 Hrs / Day & Night Shift...
responder. Customer Request fulfilment and system management such as Electronic Visitation Management System Remote Hand... to provide timely support to customers. Customer Management and other requirements * Liaise with internal and external...
for delivering the desired customer service experience. The goal is to drive service success that improves customer satisfaction..., maximizes customer retention and increases profitability. Main Responsibilities & Tasks: Provide service and customer...
and service team members to ensure efficient workflow and high levels of customer satisfaction. Assist in training and mentoring...
and high levels of customer satisfaction. Assist in training and mentoring junior technicians as required. Perform...