a Senior Customer Success Manager to join our Customer Experience team. In this role, you will act as a trusted advisor... alignment, adoption, and exceptional customer engagement. You will manage customer relationships, ensure they derive full value...
stage. You will act as a trusted advisor - proactively tracking customer health, identifying opportunities for improvement...) - coordinating with Sales, Account Management, Operations, and Support to present customer health, KPIs, and service performance...
day in this role you will: Work as a strategic advisor to your customer providing them with guidance on MongoDB... organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. Role: Strategic Customer...
Customer Advocacy Manager, you will be the key technical interface between Ciena’s Global Services & Support team and our top...-tier customers in your region. You will ensure a seamless customer experience through proactive engagement, technical...
. What will you contribute? The Customer Value Specialist, Core Banking is responsible for driving customer value engagements across key... compelling value propositions, and delivers ROI analyses to support strategic deals. The role requires strong consultative...
. Responsibilities: Build and foster executive-level trusted advisor relationships with the customer's IT, Engineering and Support... Principal Customer Success Manager is aligned at the customers' key stakeholder level, building and fostering...
Are you passionate about financial markets, data analytics, and client engagement? Join Similarweb as a Customer... decisions with cutting-edge insights. What You'll Be Doing Client Consultation & Strategy: Act as a trusted advisor to key...
health care. Mental Health Support: Employee Assistance Program offering 24/7 confidential counselling, with access... to: Stephanie Richardson, Senior Manager of Customer Success Location: Reporting to our London Office (Hybrid 1-2 days/week...
and proactively support adoption of features. Handle customer queries, resolve issues, and escalate to technical teams when... and prepare reports on engagement and satisfaction. Collect and relay customer feedback to Product & Engineering teams...
strong, long-term relationships with your portfolio of customers, ensuring high levels of engagement and satisfaction. Customer... Health Monitoring: Use data and tools to proactively monitor customer engagement and identify risks or opportunities, running...
customer success processes and structures. Exceptional relationship-building and stakeholder engagement skills, including C.... Job Requirements Proven ability to hire, mentor, and develop diverse customer success teams. Experience of building and scaling...
and market development strategy Support the Editorial team in market engagement activities Plan and organise roadshows with Key...’s and other financial products. Proactively plan market engagement activities with internal stakeholders and partners to support price...
and market development strategy Support the Editorial team in market engagement activities Plan and organise roadshows with Key...'s and other financial products. Proactively plan market engagement activities with internal stakeholders and partners to support price...
that showcase how Orchestration.ai: Delivers touchless productivity and AI-driven triaging. Enables real-time decision support... functions. 3. Microsoft GTM & Ecosystem Engagement Operate as a field-aligned co-seller with Microsoft Account Executives...
for being familiar with our products and offerings, understanding customer needs and requirements, creating a compelling story... technical challenges faced by our customers and proposing effective solutions. Your ability to analyze customer requirements...
programs for Customer Success, Support, and Services teams. This role ensures customer-facing teams have the skills, processes..., and PMM to ensure alignment with GTM and customer experience priorities. Act as a strategic advisor on post-sales performance...
of ecommerce trends, customer expectations and competitive dynamics in order to guide decision making and support forward... and up to 2 days remotely. Relocation support is not offered. Play your part in our team succeeding The Western Europe...
between IT Operations, Product Support, Project Teams, and our OpCos. You will champion the voice of the customer, ensuring... as the primary liaison between IT Operations, Product Support, Project Teams, and OpCos Represent OpCo needs within IT...
higher education sector. As a trusted advisor to customers you will lead complex sales cycles, orchestrate cross-functional... to CyberArk’s value, and drive outcomes through a strategic engagement approach. You will work with internal and external partners...
for being familiar with our products and offerings, understanding customer needs and requirements, creating a compelling story... technical challenges faced by our customers and proposing effective solutions. Your ability to analyze customer requirements...