that the customer is regularly kept informed of progress. Ensure complaints are responded to in a timely and customer...Nottinghill Genesis are looking for an experienced Complaints Officer to start asap in Hammersmith. This is a hybrid...
that the customer is regularly kept informed of progress. Ensure complaints are responded to in a timely and customer...Nottinghill Genesis are looking for an experienced Complaints Officer to start asap in Hammersmith. This is a hybrid...
Job Description Complaints Investigator Based in South East London Initial 3 to 6 month ongoing contract Mon... areas. Respond to customer's complaints and work to regain their trust by taking prompt and appropriate actions to put...
in performance and initiate remedial actions as appropriate. The FM will investigate any Client complaints or evidence of non...-performance in their hub or act as an ‘independent’ investigator for other hubs as required by the Account Manager. The FM...
and gather evidence related to new complaints as specified in the case plan, providing updates throughout each stage of the... investigation THE CANDIDATE: The appointed Investigator will have at least 1 year experience of handling their own caseload...