(must have) At least 2+ years of strong relevant experience in operation and performance (client / customer) management, especially in high... cost. Ensure the customer satisfaction at targeted level. Raise the awareness of high-risk escalation through assessment...
future. It's a chance to be part of something special. The Opportunity: We are looking for an eCommerce Performance... Marketing Manager to join our dynamic team. This is a marketing role spanning across Ecommerce platforms with performance...
Are you a Contract Manager and motivated to deliver results Do you enjoy improving performance Join our Industrial.... Partner with the best We are seeking a skilled Contract Performance Manager (CPM) to join our team. Responsibilities include...
Transformation, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses... all around the world. For more information, visit www.accenture.com/capabilitynetwork. Practice Overview: The Customer Sales...
iii) Hygiene / Operations: Track critical performance KPIs and perform post-campaign analysis Track and measure customer... operations, and help build a foundation for excellence by reinforcing marketing strategy using key performance metrics...
Sutherland is seeking a leadership-oriented and self-motivated person to join us as a Customer Care Team Manager... performance. Process improvement: Collaborate with cross-functional teams to identify opportunities for process improvements...
Agensi Pekerjaan Ajobthing Hiring! Full Time Customer Care Manager in Kuala Lumpur, Earn up to MYR 10,000 - Ricebowl...-companyBanner w-full" data-v-b40fe036> Customer Care Manager Follow MYR6,000 - MYR10,000 Per Month KL City, Urgent...
Sea Logistics Customer Care Manager | Malaysia | MY2140583 You will be joining our Customer Care Team..., directing + optimizing your customer care team (CCL) to continuously provide customer excellence + sustainable growth...
Mohon Kelayakan Why you'll love this role? Impact: Shape customer strategies that directly influence retention...: Competitive salary, annual bonuses & healthcare coverage. Qualification Experience: 3-5 years in customer success, account...
customer success plans to boost retention, reduce churn, and identify upsell opportunities. Analyze customer feedback and data... to align customer needs with business goals. Mentor and coach a high-performing customer service team to exceed KPIs...
customer success plans to boost retention, reduce churn, and identify upsell opportunities. Analyze customer feedback and data... to align customer needs with business goals. Mentor and coach a high-performing customer service team to exceed KPIs...
Top Reasons to work with TDCX Attractive remuneration, great perks, and performance incentives Comprehensive medical... communication channels. Identify customer's needs, researching any existing issue in order to provide strategic solutions...
timelines, helping to track performance and support strategic decision-making. Lead or contribute to ad hoc customer experience... timely responses to customer comments, complaints, and inquiries, ensuring issues are addressed and resolved effectively...
experience. Provide timely responses to customer comments, complaints, and inquiries, ensuring issues are addressed and resolved... effectively within set KPIs. Collaborate with other teams to investigate and resolve customer complaints, providing solutions...
experience. Provide timely responses to customer comments, complaints, and inquiries, ensuring issues are addressed and resolved... effectively within set KPIs. Collaborate with other teams to investigate and resolve customer complaints, providing solutions...
-purchase complaints and issues, ensuring customer satisfaction. Provide accurate information regarding product care, usage... performance and potential. Annual Leave Skills Fluency in Mandarin Customer Relationship Management Empathy Patience Sales...
order status and resolving discrepancies. You will act as a change agent and look for ways to improve Customer Care... to satisfy customer order requirement & delivery performance Coordinate with internal team to resolve customer issue, including...
. Our cloud-connected medical devices transform care for people with sleep apnea, COPD and other chronic diseases... or care setting of their choice. By enabling better care, we improve quality of life, reduce the impact of chronic disease...
, and enhance operational efficiency within the customer care operations department. Champion the adoption of technology and tools... collaboration and alignment on customer care initiatives. Serve as a liaison between customer care operations and other departments...
status and resolving discrepancies. You will act as a change agent and look for ways to improve Customer Care processes... to satisfy customer order requirement & delivery performance Coordinate with internal team to resolve customer issue, including...